Riverbank Bar + Kitchen Reviews Summary

Food Quality

Pros:

• "Fabulous food with some of the best, fresh calamari I've had in the UK."
• "High-quality food."
• "The food was imaginative and so tasty."
• "Food was delicious, good quality and quantity."
• "The food was gorgeous!"
• "Food very tasty, served piping hot."
• "The food was delicious, all freshly prepared."

Cons:

• "The mushroom starter was tasty but extra sloppy, the bread was just mush!"
• "Squid deep fried was of no great quality."
• "I would not return as the beef was quite chewy."
• "Sadly the halibut was tasteless and very under seasoned."
• "The pasta with salmon was a bit salty."
• "Service painfully slow, worst burger we have ever had our life."
• "The starters were the weakest course of the meal."

Service

Pros:

• "The staff still made our small party feel like a priority."
• "a warm welcome from friendly staff in a family run business"
• "staff were very friendly and service was really quick"
• "The lively staff bought me a brownie with a candle and all sang happy birthday."
• "Staff were polite and attentive."
• "Service was very friendly and despite being busy we were served quickly."
• "The staff were incredible."

Cons:

• "Service between courses was slower than we liked."
• "We over heard the waitress being quite rude to another customer too"
• "One member let you down, not at all professional."
• "the waiter barely acknowledged my existence"
• "staff just didn't seem tried to deal with simple complaints"
• "We received shocking service here today we only ordered drinks and they took nearly 25 mins to come."
• "Totally unorganised, and customer service was lacking"

Ambiance and Location

Pros:

• "Great ambiance here, busy."
• "The restaurant gave us beautiful outside seats right next to the river."
• "Fabulous location by the river."
• "Beautiful decor, loved the interior very contemporary."
• "Great atmosphere and decor/ambiance perfect for an enjoyable evening."
• "The location and decoration of the restaurant are wonderful."
• "Really nice atmosphere."

Cons:

• "Wine list is small and doesn't feature vintages."
• "view of the river is blocked by trees"
• "Menu is misleading."
• "It wasn't easy to reach your table and go to the bathroom etc., without passing close by lots of other people."
• "so noisy that we couldn't hear ourselves talk and the children were even worse shouting about poo"
• "We were seated next to a rowdy table of 20 the noise was literally unbearable."
• "I am in a wheelchair and I emailed to ask if the restaurant was wheelchair accessible and they said yes. When I arrived there was steps up into the restaurant."

Value

Pros:

• "All food and drink very reasonably priced."
• "good size portions at reasonable prices"
• "It's inexpensive, the staff are wonderful."
• "Fabulous Sunday lunch, £14.95 for two courses great value"
• "The bill was also very reasonable."
• "Reasonably priced too."
• "Amazing food at a really good price, great portion sizes, all super tasty"

Cons:

• "there is just no need to be so costly"
• "Only downside was the drinks were quite expensive but due to location must be expected."
• "DO NOT park on the bays outside, as at £2.80 an hour it can be an unsavoury pill to swallow for convenient parking!"
• "stop ripping people off.. 1 single gin and 1 single whisky over £16"
• "I did think a potential service charge of over £20 was a bit much."
• "Sadly, my vegetarian pasta was sparse, expensive and although lovely, with no garlic bread...I left hungry."
• "The meat itself was that rare and fatty the proffered knife in our cutlery sets was unable to cut through it."