Wildwood Reviews Summary

Atmosphere

Pros:

• "Nice atmosphere."
• "Good food, and a relaxed atmosphere."
• "The atmosphere is great."
• "The restaurant had a lovely atmosphere."
• "Nice atmosphere for both lunch and dinner."
• "The atmosphere was very relaxing and enjoyable."
• "The restaurant was beautiful and so was the view."

Cons:

• "Not much atmosphere, inattentive staff, unimpressive food."
• "The entire restaurant was freezing cold."
• "Table was located it what seemed to be a walk way."

Service

Pros:

• "The service was great and the waiters were really helpful and attentive to our needs."
• "Both Stelio’s, our waiter, and Jack, the manager, helped me figure out what I could safely order for dinner considering my allergies."
• "The waiter was friendly & very attentive."
• "Staff friendly and efficient."
• "The team made us feel very welcome."
• "The staff were amazing and so kind."
• "The staff were so easy to talk to and nothing was too much trouble, our waiter was actively interested in us having a good experience."

Cons:

• "Poor management. Table reserved for 19.30, still not available for our party at 19.45 leaving us standing in the doorway."
• "One waitress for the whole restaurant."
• "Service was really very poor."
• "Awful service. Went in and asked if they had a table for four. We were told they had nothing."
• "The service was poor and the food was mediocre."
• "Service was abrupt."
• "Awful customer service. An absolute joke."

Food Quality

Pros:

• "The gluten free pasta was delicious and the vegan burger was great too!"
• "For our starters we shared bruschetta and arancini which were really tasty and well presented, definitely the best part of our meal."
• "The superfood salad was huge!"
• "The salmon was particularly delicious."
• "Highly recommend! The food was divine, I had the seafood linguine - the prawns just melted in my mouth, they were cooked to perfection!"
• "The food was exquisite, best garlic bread I’ve ever had and the pomodoro sauce was incredible."
• "Absolutely incredible pizza! I had the goats cheese and courgette one, it was super delicious."

Cons:

• "Nothing special at that price unfortunately."
• "The spaghetti bolognese was bland."
• "The pizza was extremely dry with hardly any topping."
• "The Calamari starter was cold."
• "Sea and Mountain pizza had hardly any prawns and don't think they were actually tiger prawns as described."
• "The food (baked carbonara and smoked fish risotto with peas and spinach) was very poor."
• "The Spaghetti dish was a disgrace, very very dry Spaghetti & mince meat with no sauce."

Value for Money

Pros:

• "There's a menu you can take for 11.95 GBP that includes a starter, a main course, and a drink."
• "Not too expensive and fairly priced for the area."
• "Also, lunch menu is excellent value!"
• "The food here was amazing in quality, and for the price it was an absolute steal!"
• "£4.40ish sweet potato chips VG though!"
• "The food was amazing."
• "Food was excellent with large portions."

Cons:

• "Very overpriced! I would recommend going elsewhere."
• "To be honest food was a bit expensive for what it is."
• "Party of 7 had an extra 15% added as a service charge. This was excessive considering the service itself."
• "But... what got me... serving 8.55£ bottle of red wine for 23.50£... that requires a lot of courage."
• "No chips or salad garnish for £14.95."
• "Although the food was nice, for the price it was not as good as it should have been."
• "Baaaad for gluten free options."

Management and Staff Interaction

Pros:

• "The way this problem was dealt with was outstanding."
• "However they were very apologetic and made good as best as possible."
• "I'd like to start this review by saying the staff here were fantastic, particularly the area manager (Neema)."
• "The member of staff that seated us was super friendly and paid lots of attention to our 2 year old."
• "Our server Chloe is a credit to the company, really welcoming and attentive."
• "Manager was welcoming."
• "Staff were so kind and friendly did everything they could to make it lovely."

Cons:

• "Really sad to see these lies from senior management."
• "We had to wait three quarters of an hour before being served with our meal with no apology for the long wait."
• "Upon arrival the woman on front of house just nodded to our table without greeting us or really talking to us at all which we felt came across quite abrupt and rude."
• "Waited 15 mins to be seated. No acknowledgement by the waitresses who walked past a good few times."
• "If the waitress had been polite and courteous I think we'd have ignored the problems with the food!!!"
• "Can see that the owners can't even be bothered to even reply to my review."
• "Tried phoning & emailing to complain but no one answered the phone or responded to my email."