The Phantom Coach Reviews Summary

Category: Bar & grill Coventry

Address: Fletchamstead Hwy, Canley, Coventry CV4 7BA, United Kingdom

Phone: +442476713841

Rating: 4.2
based on 163 reviews.

Food Quality

Pros:

  • "The vegan options have always been stellar but that burnt aubergine chilli from the new menu is just incredible."
  • "Our meals were delicious, my partner and daughter had a fabulous looking/tasting burger, my other daughter had tikka masala which she said was beautiful."
  • "The grilled steak was very tasty and the chicken burger was one of the best burgers I have ever eaten."
  • "The food was tasty and well cooked and fantastic value for money!"
  • "Food was lovely, service and pricing good."
  • "The food is top notch and all the staff are lovely and you can tell they enjoy what they do or want to be there."
  • "Beautiful food fast service friendly staff..."

Cons:

  • "Oh dear. Breakfast this morning was an unappetising plate of grease."
  • "Food was cold and took a while to arrive."
  • "The chicken was cooked really badly and was incredibly chewy."
  • "This place has got a big no no from me. The food is not good I had fish and chips but the fish was greasy and not cooked right throughout and the chips were cold and soggy."
  • "Food was awful chicken didn't even resemble chicken and I have never seen a beef burger like it."
  • "The food itself was not the best."
  • "Jerk chicken a bit bland."

Service

Pros:

  • "Really friendly staff and a fun atmosphere."
  • "The staff were courteous and very helpful and the quality of the food was excellent."
  • "Excellent meal at a very reasonable price, fast service and with a smile."
  • "Great pub atmosphere and awesome food - really well ran establishment with very kind staff."
  • "Staff are friendly and helpful and the pub has a nice atmosphere."
  • "Stopped in with my daughter on way to Warwick Arts Centre. What stood out was warmth and skill of every staff member."
  • "All staff were friendly and smiling."

Cons:

  • "We’ve come twice since the reopening, both times the food has been delicious. Only problem is the staffing and the time it actually takes for them to get things done."
  • "Had to leave our outdoor table because smokers sat down next to us despite No Smoking signs."
  • "Disappointed....went there after a funeral. Probably about 20 of us. Had already pre ordered some meals. Bar staff were not as friendly as expected."
  • "Absolutely shocking service !! came in last night as a group of around 20, due to the size of the group we pre ordered a week in advance with the promise everything would be in stock as delivery’s come beforehand, we waited over 2 hours for our food."
  • "The staff brought us food (which we started eating) before claiming they had made a mistake and taking it to another table."
  • "Service was terrible, the man at the bar was rude."
  • "Went there after a 12-hour day at work. Was left waiting for an hour and a half for our food with little to no communication with staff."

Ambiance and Decor

Pros:

  • "Such a nice, cosy pub!"
  • "A step back in time. A nice, decent pub with the accompanying atmosphere."
  • "Always a good atmosphere, great staff, good beer, it's just a great place to be."
  • "Nice place to go. Seating is well spaced out and there is a room that can be used for special occasions."
  • "Absolutely loved it, lovely seating area and a good variety of locations to sit around the pub and they all give off different atmospheres which I found lovely."
  • "I like the pub because its not modern its still got the original features and has been done up in recent years."
  • "Big car park with seating outside and a huge garden which is great for families as they have activities outside for kids in the summer."

Cons:

  • "It was OK I will not be coming back to this place food good but atmosphere was OK."
  • "The decor is in definite need of updating!"
  • "Toilets are a bit messy but overall the place is nice and tidy, no bad smells as usually in this sort of pubs."
  • "Wheelchair accessible entrance and there is a wheelchair accessible toilet but the tables around it make it impossible to get to."
  • "We went in for dinner on a sunday and the music was so loud we couldn't hear each other speak and it was freezing cold, we had to keep our coats on."
  • "The big thing that lets it down in my opinion is its quite dirty and in need of painting and cleaning around the edges of the walls and doors and places like that."
  • "The place needs a bit of decorating/updating."

Value

Pros:

  • "Excellent food for the price."
  • "The food at the Phantom Coach is good and great value for money."
  • "They have several food deals which mean you can pay a lot cheaper for good quality food (e.g. student discount and a 2 for £10 deal during weekdays)"
  • "The staff are very good, food is always wonderful and as pensioners really affordable."
  • "As pensioners really affordable."
  • "The food is very reasonably priced and I always find the staff very pleasant."
  • "Mon -Fri 2 meals for £10 menu available."

Cons:

  • "Absolutely no gluten free menu and when I asked about it they gave me an allergen menu that listed every ingredient separately."
  • "The coffee was cheap but also not very tasteful. I'd rather have paid more for a good coffee."
  • "Came here yest afternoon was a bit disappointed that there wasn't offer of paninis or sandwiches or j potatoes as wanted to eat but didn't want a large meal."
  • "Oh dear. Breakfast this morning was an unappetising plate of grease. Paid just under £14 for 2x breakfast and coffees."
  • "Only minus was the portions were just a little bit small other than that I could fault our visit and we will be back."
  • "The lettuce leaf on the starter was brown and dry underneath."
  • "Food was awful chicken didn't even resemble chicken and I have never seen a beef burger like it."

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