Address: Wolverhampton Rd, Oldbury, B68 0LR, United Kingdom
Phone: +441214232805
Rating: 4.1
based on 133 reviews.
Staff and Service
Pros:
"The staff are the most loveliest people I've ever met. They treat you so well and even have laughs and jokes with you."
"As usual (and I haven't been for a while) friendly staff who are pleasant and very helpful."
"Very attentive and friendly staff who quickly corrected an error with the order."
"The staff at the Wernley are always very cheerful."
"The welcome we got was amazing. The staff could not do enough for you."
"Absolutely bang on, first class service excellent food and drink the staff are very friendly and helpful."
"The staff members that were on shift couldn’t do enough to help us, they were attentive and chatty."
Cons:
"disgusted by foul language and conversation of fights by clientel in the lounge at 5pm of an evening."
"The female manager was rude to a gentleman."
"The lad serving the food was very loud, very 'in your face' trying too hard to be funny, even held out his hand at the end of the meal asking for a 'tip'!!"
"One of the floor workers with blonde hair was very loud which was slightly disturbing when eating."
"None of the staff very friendly. Will go somewhere else in future."
"Went here for a 30th birthday and booked a table for 14 great food but the female manager who is short with glasses is seriously rude!! Her attitude is vile."
"Very aggressive and rude staff, would avoid."
Food Quality
Pros:
"There is a good range of food to suit everyone well presented and at good prices."
"The food here is amazing quality for the price! Really fills you up."
"Fantastic meal with family for Fathers Day. Food and service excellent, our children were given crayons and colouring that kept them occupied."
"The food we ordered was very nice and good value."
"Food was amazing. All fresh and delicious."
"Had a great evening with family, food and service was exceptional."
"An excellent meal in a fabulous venue. Friendly feeling with a good atmosphere. Friendly staff and excellent service."
Cons:
"A real let down. Ordered kids bbq chicken from the bigger kids menu. It was the smallest piece I've ever seen."
"Ordered a tennese sizzler and california sizzle both of them came not sizzling no bacon as promised on one raw prawns on the other."
"Food was not the best veg was Roar carrots peas, parsnips wasn't cooked, very little gravy chicken was second choice was there was no beef left which wasn't to bad, portions was small."
"Waste of money. The food was almost inedible, chips contained no potato, the peas were grey and the garlic bread was burnt."
"Visited here for the first time not overly impressed as both mine and my partners lasagne were burnt."
"Absolutely vile food came out all burnt charcoal keged in Burton on the plate from previous meals my daughters burger was burnt."
"Went as a family .. curry was cold. Asked to have it changed .. but came back on same plate n asked you have only microwaved this."
Ambiance and Cleanliness
Pros:
"Refurbished to a very high standard. The Wernley was definitely in need and the new decor is a welcome change."
"All in all, we had a good experience, there's plenty of space and service was quick."
"The location was warm and clean and the staff were very nice."
"Brilliant...processed in really well. Lady showed us how to use NHS App. Place was covid Infection Controlled really well. Felt safe and enjoyed my time there."
"The Wernley has a simple but engaging interior."
"Inside there is a traditional long bar which is always manned by knowledgeable and accommodating staff."
"Lovely coffee pleasant staff. Food always good and staff lovely."
Cons:
"The pub seemed very dirty, run down, like staff can't be bothered."
"This place has really gone downhill in the last couple of years, used to be in here all the time taking part in quizzes and all sorts, however little changes have made the place feel weird."
"A proper tradesmen's pub, which, in and of itself is not a problem. However, pissed up brickies in each and every corner of the venue and outside is not what one wants."
"If your skin is any shade of brown don’t bother going to the quiz night, went in with family and people in there literally stopped and stared, like I stepped into the 1960s."
"Didn't feel safe, menus were on the tables and young children were playing with these then put back without being wiped."
"The place has gone downhill - table not clean, chairs had bits of food on them. Very scruffy."
"This used to be a great pub but staff have no interest in keeping it clean. Food all over the floor. Doesn't get swept up."
Value and Offers
Pros:
"AA members can get a good discount here on promoted AA offers."
"It's a nice place for a family get together or a quiet meal for 2."
"Fairly priced drinks, and food was delicious always."
"Food very good and low prices."
"Large pub dedicated mostly to food tables but also has separate bar. Food is excellent value with very good prices and comes to your table quickly even during peak times."
"Had cheese omelette with bacon, tomato and onion hash for breakfast. Very filling."
"Family of 6 serverd in less than 10mins and all food was to standard very good service."
Cons:
"What a joke waited more than 25 minutes to be served then told it would be another 30 minute wait."
"Went there yesterday, was pretty empty so thought service would be good, not the case food came out raw chips raw onion rings."
"Booked in tonight for my sons first birthday, staff was excellent but food was very poor quality."
"Would be great if (1) the receipt listed out my order details, (2) order from App could get the offer with 1£ for a drink at lunch."
"Staff only interested in talking to the regulars what a waste of £30.00 never again will I darken the wernley steps what a joke."
"Terrible service. Ordered through delivero - they brought partially the wrong order."
"I had a very bad experience today I was eating my food and saw a rat inside and when I told the man behind the bar he told me he didn't see anything and was really rude to me, the food was very poor and the service was even worse!"