The Red Bar & Grill Reviews Summary

Service

Pros:

• "Fantastic dishes, great service & both Manager & staff willing to go that extra mile to make your occasion special."
• "Amazing staff, always happy to help."
• "Katie on reception was great she got us taxi and was was very professional friendly and kind."
• "The staff are always lovely."
• "Food was amazing, service was lovely & they made our night special."
• "Fantastic food and amazing service from the team."
• "Staff are really friendly and seem genuinely interested in you having a great experience which makes the experience even better."

Cons:

• "Walked in greeted to table and drinks order taken straight away with no problem, drinks arrived by the bar man and was lovely but sadly we walked out after 35 minutes of waiting for someone to take our food order!"
• "Service didn't tell us we should use the piece of paper on the table for service."
• "Service very poor, had to wait an age for the food."
• "We were denied a refund after being outright refused our pre-ordered meal and was told we wouldn’t be served!"
• "Bar service not as good as table service."
• "Service was great just difficult to hear the servers with the music and other guests in the restaurant."
• "The large cokes are too spillable when used one handedly and wets your jeans."

Food Quality

Pros:

• "Great food, lovely staff."
• "Had the grill pit combo which was just shy of £20, but was worth the price as there was so much food on the plate!"
• "The food we ordered was very nice."
• "Steak cooked to perfection and you know what it was enough struggled a lil to clear the plate a rarity for me…"
• "Always had good service and great food."
• "The food was absolutely amazing, I had the New York Rockafella burger and upgraded to dirty fries."
• "Food was beautiful cooked... A very enjoyable experience."

Cons:

• "When you order fillet steak and get rump steak instead and still pay for fillet not very good at all."
• "Food wasn't up to what we thought it would be, there was a party of 11 people for a 21st b day and not many of us was happy with the standard of the food we had think 4 meals got sent back."
• "A member of our party had a piece of plastic in his meal, which was surprising."
• "Very disappointed the ribs had been reheated and was so hard and dry we couldn't eat them."
• "The food was terrible!!! The beef had taste of ash!!!"
• "The 3 fry chips tasted bad and greasy. The onion rings were tasteless and greasy."
• "Very noisy, steak was dry, chicken was well overcooked and the burnt ends were literally reduced to carbon."

Ambiance & Decor

Pros:

• "Lovely beer garden, good music and really tasty drinks."
• "Great atmosphere!"
• "It was very busy and very lively, booking is essential."
• "Outside area is amazing during Summer and upstairs is great for parties."
• "Nice to see it reopened and should have good atmosphere if gets many people in. Very quiet when I went."
• "Love the new decor, the place look great."
• "Beautiful decor inside, huge gorgeous outdoor seating area."

Cons:

• "The stairs are abit steep at the top. Is it disabled friendly?"
• "Only problem was baby change/disabled toilet is upstairs. I struggle with stairs and had to change my little boy's bum while we were there."
• "Was stuck in a hot, stuffy, dark, dingy corner of the pub/restaurant."
• "The place is a bit dark, lighting is all wrong."
• "The dessert was a let down for the price apple and cinnamon crumble serves in a small ramekin a spoonful of apple and 'dusty' topping."
• "My wife is disabled and there was nowhere to park."
• "We attempted to attend our daughter's baby shower but was not allowed to join the party because we have an emotional support dog."