The Court Oak Reviews Summary

Food Quality

Pros:

• "Food was good 3 of us had Gammon pineapple chips and peas all thought good for price."
• "Breakfasts are very good value and tasty, burgers decent."
• "Food was freshly cooked and excellent."
• "Food is really good value."
• "Great food and atmosphere for any locals or if you're passing through the area."
• "Lovely food, fresh, tasty, hot, good portion."
• "Food tastes great, especially their chips!"

Cons:

• "Every meal was barely warm and dried up."
• "Burger was dreadful and tasted like it came from McDonald's throw always."
• "Food wasn’t great."
• "Food was ok, hot but a bit tasteless and bland."
• "I ordered a medium rare steak which was cremated."
• "Food was disgusting."
• "Frozen food, barely reheated... charging £9 for something brought from supermarkets for £2.50."

Service

Pros:

• "They were really helpful and sorted the issue out."
• "Great service."
• "Service was great, staff had a lot in as they had 2 functions in, but the service was as good as it always is, staff were polite."
• "The staff were lovely and the service was very quick considering how busy they were."
• "Thelma the waitress was so welcoming and friendly always checking up our evening was ok from our drinks to our overall experience."
• "Staff were amazing and really helpful."
• "The staff are very nice helpful polite."

Cons:

• "Service was very poor and slow."
• "Having spent nearly two hundred quid all of a sudden the fire goes off leaving the children cold."
• "Very slow service at the bar considering how quiet the place was."
• "When we ordered we were told there was a 20min wait....an hr later I had to ask where our food was."
• "Waited a long time for my meal around 45 mins, food was overcooked and the bench seat was not attached to the wall so could not completely relax."
• "Was told we would have to wait 45 minutes to an hour for food."
• "Food finally arrived one hour and 15 minutes later."

Ambiance and Cleanliness

Pros:

• "All of the tables were clean and tidy."
• "Really nice beer garden with some green space, trees and plants."
• "It is deceptively spacious inside, with lots of areas to sit and relax."
• "Lovely place to be garden looked absolutely stunning."
• "Clean areas and especially clean toilets."
• "Nice cosy large comfortable surroundings."
• "Very clean and well presented inside."

Cons:

• "Then we got shoved into a table in a corner because that was apparently the only table they had available even though there were numerous free tables around."
• "Inside, some tables were waiting for plates to be cleared after the people had left."
• "The place felt dirty."
• "We were in a side room with No AC, everyone was sweating."
• "It's a pleasant enough place but does lack character."
• "Felt so Unwelcome and would not recommend this place to anybody!"
• "Unsafe premises... Covid 19 carnival!"

Value for Money

Pros:

• "Food is really good value and served by friendly staff."
• "The food is really nice and pretty well priced when you see the deals they do."
• "Good food at good prices."
• "Fantastic value for money."
• "Excellent food at cheap prices."
• "The food was absolutely delicious and great value for money."
• "Great meal for the money you pay."

Cons:

• "Having spent nearly two hundred quid all of a sudden the fire goes off leaving the children cold."
• "We needed to pay more money."
• "We had been charged over the meal deal amount too without a dessert included!"
• "We checked the receipt and were actually overcharged too!"
• "Was going ok until our children's desserts were taken away as apparently we hadn't said the kids wanted a meal deal."
• "The car parking is now Pay & Display, however this is refundable."
• "It's cash only, offer no delivery service and portion sizes of their rice is a bit on the small side compared to other Chinese takeaways I have ordered from."