Address: Newmarket Rd, Cambridge, CB5 8LN, United Kingdom
Phone: +441223967736
Rating: 5.0
based on 122 reviews.
Expertise and Professionalism
Pros:
"Provide highly expert advice. Really helped with my knee issues with long distance running."
"Richard is very good, passionate about what he does and professional."
"Richard has extensive knowledge backed up with excellent practical skills."
"Leslie really knew the details and current state of research on my upper back/shoulder injury."
"Rich and his trainers are highly skilled and knowledgeable when it comes to sports therapy."
"Rich offered me great advice and treatment and I managed to recover and start playing again sooner than expected."
"Rich is a miracle man. He listens, understands and then explains very clearly what he thinks is going on and how he's going to help fix it."
Cons:
No negative comments related to expertise and professionalism were provided in the reviews.
Customer Service and Support
Pros:
"I couldn't be happier with the treatment and consultation that I've received at F.A.S.T."
"I always recommend any of my students go straight to Richard if they have any sort of injury as I know he’ll find a solution!"
"I can highly recommend F.A.S.T as your go to physiotherapist!"
"They are also very generous offering this service for free through #ReciprocatingKindness campaign."
"Was also very quick to respond and give advice after the first session via facebook."
"He made my son feel so at ease and he spoke to us about everything he was doing and why."
"I would highly recommend Richard and his team to anyone who is looking for physiotherapy."
Cons:
No negative comments related to customer service and support were provided in the reviews.
Recovery and Rehabilitation
Pros:
"Having had multiple hamstring injuries in the past, on a short-term level, I've definitely been back playing football much quicker than I have been previously."
"Treatment and rehabilitation strategies progress with the injury and are tailored to suit your lifestyle and fitness goals."
"After a few weeks of treatment, I was able to return to training without any pain."
"Within 4 sessions, Richard had me exercising areas around the injury, keeping all other muscle groups active in order to be strong enough to be able to start a rehabilitation programme."
"I was seen within a matter of days, and within of only two weeks (16 days to be precise) of highly effective targeted rehabilitation therapy and a clear programme of supportive flexibility maintenance advice, I was finally able to recommence running training again both injury and pain free."
"With his help I managed to do a full recovery!"
"Came in for a knee injury and didn't know the cause. It was quickly diagnosed and treated in 2 sessions. Went from having pain just walking to full range of movement and back to playing sport."
Cons:
No negative comments related to recovery and rehabilitation were provided in the reviews.
Accessibility and Convenience
Pros:
"Booking an appointment on the website was quick and easy."
"Booking an appointment online is also very clear and easy to follow."
"Perfect experience - saw me at extremely late notice the night before a big match and fixed me up so I could play."
"I managed to book an appointment for the same day that I had an issue."
"Managed to get an appointment within a week too."
"No pressure applied on a follow up appointment either - if I need one, I can contact Rich, or just book online again."
"A great service - I had an online appointment during the Covid-19 lockdown and received excellent advice along with a follow up email containing links to videos of all my recommended exercises."
Cons:
No negative comments related to accessibility and convenience were provided in the reviews.