Yathra Ayurvedic Spa (Health & Beauty Clinic) Reviews Summary

Category: Health spa

Address: 4 Central Parade, Station Rd, Harrow HA1 2TW, United Kingdom

Phone: +442088612713

Rating: 4.8
based on 152 reviews.

Therapeutic Effectiveness

Pros:

  • "After just one treatment, I felt like a new person, with pain reduced considerably and a much more balanced and mentally clear state."
  • "I recently experienced an Ayurvedic massage at Yathra Harrow that left me utterly rejuvenated and profoundly relaxed."
  • "Dr. Sarvangi was thoughtful and made recommendation as appropriate to my condition."
  • "My parents have been taking treatments for arthritis... and the healing power is 100% effective than any other places my parents have tried out."
  • "I felt very light and refreshed after the massages."

Cons:

  • "The therapist did not understand when I explained that I am having pain when she put pressure in certain areas."
  • "I didn’t feel required pressure points and techniques were used to ease out my shoulder pain."
  • "The massage... did not address the pain I been feeling."
  • "After that I decided to cure this pain by Ayurveda and I was searching some authentic ayurvedic place in London. Finally, I found and that is Yathra Ayurveda."

Staff Professionalism and Skills

Pros:

  • "The masseuse seemed to really understand the principles of Ayurvedic massage."
  • "Fatima, who did my postpartum massage, is very skilled."
  • "The therapist’s deep understanding of Ayurveda shone through as they tailored the treatment to my specific needs."
  • "Dr Anita was very skilled and the result was a lovely Abhyanga massage."
  • "Dr Meldy is incredibly helpful, not only providing hands on treatment but also advice on posture, diet, improving day to day activities."

Cons:

  • "The therapist was very unprofessional and left me feeling extremely uncomfortable with the lack of privacy."
  • "Male massager wasn’t professional and doesn’t seem to be experienced."
  • "The therapist didn't introduce herself, explain the process and talk through the products she was going to use."
  • "She was very concerned about finishing exactly at 45 mins even though 5 mins were taken by the registration process."

Customer Service and Atmosphere

Pros:

  • "Reception staff were also friendly and accommodating as we had a last-minute booking."
  • "The spa itself is aesthetically beautiful, spacious, and well designed."
  • "Anita is gentle and caring in her approach and I will continue to visit this spa, where other staff members are also welcoming and friendly."
  • "I had a Groupon voucher and I felt it was good value for money."
  • "The service over the phone was great and stood out because it's not easy to find good service anymore."

Cons:

  • "The therapist did not wipe the oil from my body, which in my experience, the therapist always would."
  • "Professionalism is not Yathra’s forte. Once again, DO. NOT. GO. HERE!!!!"
  • "The process of booking was a bit tedious as I had to pay a deposit through bank transfer & email a screenshot for proof."
  • "The music playing during the session needs to be improved as it was too repetitive and could have been more ethnic to match the surroundings."
  • "The plumbing in the bathroom was poorly done and as a result, there was severe water logging and leaking."

Value for Money

Pros:

  • "I highly recommend this if you want true value of your money."
  • "My sister and I had the best experience!... The treatments we have had were good value for money."
  • "I have been using Yathra for few months now... and price. The therapist is knowledgeable and professional."
  • "I have had a package of treatment (4 full body massages), also 3 other treatments. My flexibility in shoulder has improved and the pain has decreased so much."
  • "Very good Ayurvedic massage would recommend to anyone requiring treatment of the whole body, as massage therapists are very experienced."

Cons:

  • "Paid upfront, but didn’t take massage as no one told me it’s male to male massage. Asked money back and they promised to pay back into my bank account, but haven’t got it. Only promises."
  • "Complete rip off at £60, I want my money back as this is not what I paid for and would never visit again!"
  • "I am utterly disappointed with how I was charged extra without giving any prior notice."
  • "I had booked Abhyanga for me and my husband couldn't make it on the day unfortunately... I was shocked when I was asked to pay 50% extra after the service was over."
  • "I had a treatment with Dr Aparna. I was suffering from shoulder pain. She gave so nice treatment and I feel so relaxed."

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