"Best experience and more one could hope for. Never have to wait long no matter what time or day I go."
"The owner and the staff are very welcoming."
Cons:
"Sadly last few months their service has been a very awful experience."
"The service was terrible - I strongly advise against going here."
"Visited their branch next to Savers in Harrow, on Station road today. Shockingly unprofessional service."
"They get their friends and employees to leave 5* reviews after an honest 1 star review."
"Very poor service. Not satisfied with the haircut as expected!"
"All other staff are rude, arrogant and thoroughly unprofessional. No hygiene standards either."
"Barbers always seem to be in a rush even when not busy."
Barber Skills
Pros:
"Adam is a great barber from Egypt 🇪🇬 and he is also a great guy."
"These lads are great hairdressers and very precise."
"Had a great haircut yet again by Adam."
"Adam was amazing, he knew exactly what I wanted and I was in good hands."
"The barber Adham was not only highly skilled but also took the time to understand my desired hairstyle and offered valuable suggestions."
"He does an excellent job every time."
"I've tried many barbers and I can't find anyone better than Essa Bessa."
Cons:
"One side is longer than the other, they are not symmetrical at all."
"They cut my hair too short and the barber was adamant that this is how long your hair should be. Pathetic haircut."
"£15 for a skin fade that isn't a skin fade."
"Worst shave, showed how I wanted my beard shaped with a photo, does not understand and completed the wrong shape."
"I got some old guy who I could barely understand... he removed all the length from my hair and made me look like a 14-year-old with lifted curtains."
"The barber I got assigned today was absolutely uncapable of doing his job."
"The worst haircut I have ever had. The barber didn't know how to cut over my ears, he use a brush and missed bits."
Value for Money
Pros:
"Affordable, clean and friendly barbers. I’ve been seeing Adam for almost 2 years now. Haircut just like I ask for every-time."
"The price point of their services is affordable without compromising the quality of their work."
"Very high quality haircut for the prices!"
"For the price they have set their haircuts (£10) to include drinks as well as having a very serene vibe, I can wholeheartedly say this is a barber shop that is truly value for money without compromising quality."
"The best standards I’ve seen for a barber shop. While waiting I was offered tea/coffee water or juice. Very skillful barbers at a bargain price."
"Good high quality, always clean, professional and they don’t take long to cut your hair."
"The service was great and I like the cleanliness of the place. Also I found that the price is quite cheap as well."
Cons:
"No excuse when they charge more than all the barbers in the surrounding area."
"I went for hair cut and threading which is done by Miki, she's nicely done everything. I like their service but very expressive, they charged me £45 for hair cut instead of £35."
"Worst barbers! Cut my face with blood & told me ''you can't see it'' Didn't offer a discount on £26 and had to finish it back home."
"They cut a clients face and he was bleeding. Didn’t give a discount or refund. Absolutely awful."
"Make sure to bring cash if you really want to adventure in this place as they don't accept card payments."
"The fancy decor does not equate to the standard of service and ability. Definitely won’t be ever coming back :(. Save your £9! go elsewhere"
"Right before I travel on business around the world, I would never recommend these guys....what a joke!"
Atmosphere and Amenities
Pros:
"They take your jacket, serve you when you waiting what else you need!"
"They are also very children friendly and is a great place for kids to experience their first haircut!"
"Very welcoming even with refreshing complimentary drinks."
"Love the hot towel and close razor cut service."
"Can’t recommend enough, nice clean shop, not too loud, offers a wide range of treatments."
"Great barber shop, extremely welcoming and friendly staff."
"While I was waiting, I was offered a choice of different hot drinks. Service is amazing, price is reasonable and the quality is great!!!"
Cons:
"It also stank of cigarettes, thanks to the guys smoking right outside."
"Worse wet shave ever. My face was literally covered in blood and still painful 3 days after."
"Disgusting haircut no manners and I felt like my head was being pushed about will never be going there again."
"An absolutely horrendous experience. Asked for a light trim... ended up with a teenage gang member kind of haircut."
"Too quick like the guy had somewhere to be. Always checking his watch like I was a rush job."
"Rubbish haircut for my 7 year old son."
"Barber was in a rush to finish the haircut. Couldn't even be bothered to follow my instructions on how I would like to get my hair cut."