Address: Pendigo Way, Marston Green, Birmingham B40 1PU, United Kingdom
Phone: +441212731000
Rating: 4.2
based on 637 reviews.
Accessibility
Pros:
"Had a great night watching War of the World's, seated in the disabled area we were very close to the screen, good disabled access and toilets."
"Really enjoyed it. Went round the shops with a disabled friend on her mobility scooter. Plenty of accessible places to go with accessible lifts and toilets."
"Disabled parking very well situated for the arena."
"our seating on the disabled viewing platform was very good, staff very helpful."
"It’s good there is mother and baby parking which makes it so easy with a pushchair."
"Lots of People Lots of parking, Disabled Entrance, easy access it was Raining but the Queue went down Quick."
"Disabled parking is available but is limited, I had a taxi and he wasn't allowed back into disabled to help me so I had to get staff assistance to help."
Cons:
"Blue Badge parking is not available in my experience."
"Looks nice, but in reality it struggles to achieve equality for disabled access from the multi-storey car park."
"there seems to be confusion when trying to park blue badge, not very well explained in signage."
"One gripe the coach park should be nearer the venue had to walk trying to avoid cars and my poor mum with injured leg the staff helped with a chair which they left and my poor mum had to walk a long way."
"Got soaked in rain and my took my father as he is elderly had to walk a long distance."
Shopping Experience
Pros:
"Very nice to come for some nice shopping. Can always pick up a bargain or two."
"A family favourite for bank holiday bargain hunt for exemplary brands!"
"Resort World has lots offer, especially if you're looking for quality items at a great price."
"Lovely vibrant shopping centre. Lots of shops with some good prices if you look for them."
"Some very good bargains in outlet shops."
"They have some outlet stores of some big brands like carhartt, north face and Levi’s, and the price is good in there."
"Good selection of fine eateries and bars, mix of shops provides a variety of gift ideas."
Cons:
"Very small mall."
"Nothing Special and very few shops to be called a resort world."
"The number of shops has reduced a lot and got the impression the place was struggling."
"Barely anything of great interest here. The typical brands and your usual chain restaurants available here."
"Nothing else is there. But the Nike shop is not as good and you can find better deals at the bullring."
"The resorts world shopping area is very small in my opinion and would be great if it had more franchises and shops to go to whilst waiting for a concert at the arena."
"First visit to do some shopping here. We were really disappointed with the shops, not a lot of selection."
Parking
Pros:
"It was very easy to park (although I went on a Thursday night)."
"The multistorey carpark, is spacious, well designed and well looked after."
"The parking is above the shops and restaurants, the Restaurants/shop can scan your ticket so it's a lower rate."
"If you spend over £20, parking is a flat rate of £2 (ask yr server to register yr parking ticket)."
"Parking is £3 if you spend over £20 so make sure to validate your car park before you go."
"Parking was great. And cheap too when validated."
"Parking was £2.50 for a day when I visited."
Cons:
"The parking over the road is extortionate. 2-12 hours was about £18."
"The car parking would be extorinate if you didn't buy anything."
"You need a some fortune just to park here. £16 is crazy."
"Parking can be pricey if you don't keep below 2 hours."
"Our parking charge for 4 hours was £17 for 4 hours parking."
"It also costs around £16 to park your car for the over priced show you've been to."
"Parking is limited at peak times and the prices are extortionate - 2 hours plus is £16."
Entertainment & Activities
Pros:
"Came here for Disney on ice, great seats with a fantastic view of the stage."
"Resorts World is a great combination of restaurants and bars, with an iMax cinema and various outlets for big brands its a great venue all round."
"Lots of choice of eateries and things to do there, we didn't realise there was an escape room there so definitely doing that next."
"Great place for grabbing a bite to eat, and then looking for some entertainment. Cinema, arcade, bowling, escape rooms, VR games."
"Always grateful to be in walking distance from Resort World when working a convention at the NEC."
"Superb concert with Gregory Porter as the main attraction."
"Great place to visit as a family in the day time & also a get together with friends on the evening for cocktails and casino!"
Cons:
"Nothing else is there. But the Nike shop is not as good and you can find better deals at the bullring."
"Not much to do unless you come for activities or gambling."
"So it's a great place to look around and plenty of restaurants to eat at but this is my complaint... after my concert which was on a Sunday and by the time it had finished everything in the area was closed."
"really has gone downhill with a lot of the good shops closing. the arcades, bowling and restaurants aren't too bad but you can easily find them at other places."
"Came to check out shops and Christmas activities on a Saturday. Not many shops, a few restaurants, had some kids Christmas crafts and a karaoke stand. Wouldn't recommend going just for shopping."
"No real choice of shops or restaurants if you have children with you."
"Not really utilised to its fullest potential. Most shops are closed in the evening which explains why it seems dead at times."
Service & Staff
Pros:
"Can highly recommend and staff are very friendly."
"Service is always good, even when they are busy."
"Special mention for the guy who was in the gate house on Tuesday 6th October at 8.00pm, what a great, helpful and friendly person."
"Staff were really helpful and friendly."
"All the staff are very helpful and polite."
"Excellent friendly staff at the arena! Lots of smiles."
"Very friendly and helpful staff."
Cons:
"Service was not the best had to as the server for a spoon after she brought my soup."
"The staff were a little 'to attentive ' at times."
"one rude security member ask me you show me your job just me no other driver but I show him my job and she said you can't go inside and she said you stupid etc and I speak with her supervisor she is rude as well she can't deserve as security staff on here both is rude."
"The tall black bald security guard that speaks like a gentleman either needs training or sacking."
"The staff were all too busy sitting at a table at the back of the restaurant to bother asking if we enjoyed our meal."
"Covered car park is always shut for no reason, security here are idiots."
"The place was Freezing. They could have told us at the time of booking that the heating was not working."