Umai Reviews Summary

Food Quality

Pros:

• "The tofu was delicious as were the edamame rolls."
• "My daughter's and my wife's teriyaki salmon was tasty."
• "The quality of the fish in the Salmon Don was excellent!"
• "Food, service and atmosphere all amazing and gives good positive vibe."
• "The prawn tempura had the best tempura batter we have ever had."
• "Food and service were 10/10."
• "Everything tasted amazing!"
• "Really makes you feel you might be in Japan. The food was delicious and big portions."

Cons:

• "The softshell crab in my spider roll was almost burned."
• "My son's ramen had tasteless broth, which is a cardinal sin in our book."
• "The small portions of Japanese sushi, which are not made for authenticity."
• "The kimchi bibimbap was rather tiny, tasteless and underpowered."
• "Dishes were extremely bland and no taste."
• "Although the sushi was fine, the noodles were disgusting - cold when they should have been at least warm."
• "The Katsu pork was soggy not crispy."
• "The agedashi tofu just tasted like regular deep fried tofu."

Service & Atmosphere

Pros:

• "The service is very efficient and friendly."
• "Staff are great, friendly and attentive."
• "Fantastic atmosphere, would recommend!"
• "You turn down the little alley off the square and you're greeted by this quaint little restaurant with lanterns and tables outside."
• "Great atmosphere, service and especially food. I highly recommend the Takoyaki as a starter."
• "Lovely food with good service. It's a bit hidden away but that adds to the charm."
• "Service was efficient and very pleasant."
• "The staff are wonderfully friendly and there is a huge choice of food on the menu."

Cons:

• "I felt it lacked atmosphere but everyone was there for the food."
• "We were continually hassled literally every 2 or 3 minutes by different waitresses asking us to order our main course."
• "We only get one hour to decide, order, eat and pay - which is not enough time to have an enjoyable experience."
• "Rude and got order wrong. No apologies and just wanted us out as quickly as possible."
• "Terrible service. Dishes were extremely bland and no taste. Really stingy with the portions."
• "The staff just wanted us to go (we were there for around 30 mins in total)."
• "The staff rushes you to order and to leave the restaurant ASAP."
• "Not being told at the point of booking we were only allowed to stay in the restaurant for one hour."