Las Iguanas - Lakeside Reviews Summary

Category: Restaurant Grays

Address: Lakeside Shopping Centre, Unit 8a The Boardwalk,Lakeside Shopping Centre, Thurrock RM20 2ZN, United Kingdom

Phone: +441708987339

Rating: 4.3
based on 275 reviews.

Food Quality

Pros:

  • "Food, tasty."
  • "They are always fresh, colourful and delicious."
  • "The food was delicious and the top-tier of service means we will absolutely be returning in the near-future."
  • "Food was amazing. Tapas was enjoyable."
  • "Food was excellent (highly recommended the Fajitas and Beef Burrito)."
  • "Food was very tasty as always. I had the sizzling chicken fajita and was very filling."
  • "The food was delicious (got the bbq ribs and xinxim."

Cons:

  • "The food was awful. Looked nothing like the photos."
  • "The quality was not there the food taste awful."
  • "Food was quite bad I can’t lie."
  • "Awful food, please do not eat here or waste your money."
  • "Food wasn't great, enchiladas were cold in the middle, burgers were better but quite small portion."
  • "The food that we then did order wasn't good. The chicken was dry and clearly pre-cooked and reheated."
  • "Every single dish was just tasteless. Garlic bread was so oily that it was actually dripping, calamari dried out."

Service

Pros:

  • "Service was good and quick, which was just great."
  • "The staff were brilliant, particularly Fiona who treated them like royalty."
  • "The service was phenomenal! Allegra absolutely made our night."
  • "Service amazing, nothing was too much trouble."
  • "Our server Allegra was super friendly and took excellent care of our large group."
  • "Our waitress, Allegra was friendly, helpful and entertaining to talk to."
  • "Great Service by our waitress Gabi! Very friendly and took our very large (and complicated order) with no fuss at the table."

Cons:

  • "Slow service initially, however they were quite understaffed that evening."
  • "Unfortunately the food always seems to take forever to come, the waiters seemed to be annoyed most of the time."
  • "Seated away from everyone which we didn't mind as we have loud kids however that also meant being ignored by the staff."
  • "Recently been and the customer service was terrible."
  • "Service was incredibly slow."
  • "We have never before experienced such appalling service."
  • "Service was just terrible today very disappointed."

Atmosphere & Location

Pros:

  • "First time trying this las iguanas last week which is located in a lovely spot."
  • "Absolutely gorgeous place to visit in a lovely location, right on the lake with a stunning view."
  • "Best bar on Lakeside!"
  • "The atmosphere was good."
  • "Great night out and beautiful waterfront location with sunset views."
  • "Lovely restaurant on the Broadwalk, if sitting outside there is a perfect view of the lake."
  • "Visited Las iguanas on a sunday, was very busy and great atmosphere."

Cons:

  • "The whole place felt and looked filthy."
  • "First floor where the toilets are, looked like the bomb went off, not sure if there was a party the night before but the tables were dirty including the cutlery."
  • "The place had a grubby feel to it and after being placed under the stairs on a long table with cob webs hanging from the stairs, I was correct in thinking that the place was tired."
  • "Restaurant was dirty."
  • "Table layout situation leaves a lot to be desired."
  • "Las Iguanas in Lakeside can be described as uninviting, unpleasant, and repugnant."
  • "Ladies toilets were unusable, there was pee all over the seats."

Value for Money

Pros:

  • "Cocktails were good, generous with the alcohol and 2for1 so a great deal."
  • "Had the Chicas 4 cocktails and two tapas deal. Good value for money."
  • "241 cocktails all day everyday what's not to love!!"
  • "Great deal on the 2-4-1 cocktails which are really well made and you can taste the alcohol."
  • "Food was reasonably priced, very tasty."
  • "The food is good quality and there is currently a 2 for 1 offer on all cocktails (including pitchers) and mocktails which is good value."
  • "Great place for a grown up casual dinner, varied and exciting menu, reasonably priced."

Cons:

  • "It's bit overpriced for what you're getting comparing to wagamama or cafe rouge on the same side of the Lake."
  • "Very expensive meal portion was small."
  • "With the prices they're charging you'd expect a little bit more than KFC or MCDONALD'S."
  • "The Value for money wasn't terrible I do believe the price reflected the quality very well."
  • "We were surprised to see we were charged extra on the bill for these (£2.25) when the Fajitas are already one of the higher priced items on the menu."
  • "The 2 for 1 cocktail is also a scam as the bartender shares out 1 normal drink into 2 glasses and fills it right up with ice, and MORE ice."
  • "Prices are as expected at a chain restaurant."

Thanks! Your review is awaiting moderation.