Address: Lakeside Shopping Centre, Unit 8a The Boardwalk,Lakeside Shopping Centre, Thurrock RM20 2ZN, United Kingdom
Phone: +441708987339
Rating: 4.3
based on 275 reviews.
Food Quality
Pros:
"Food, tasty."
"They are always fresh, colourful and delicious."
"The food was delicious and the top-tier of service means we will absolutely be returning in the near-future."
"Food was amazing. Tapas was enjoyable."
"Food was excellent (highly recommended the Fajitas and Beef Burrito)."
"Food was very tasty as always. I had the sizzling chicken fajita and was very filling."
"The food was delicious (got the bbq ribs and xinxim."
Cons:
"The food was awful. Looked nothing like the photos."
"The quality was not there the food taste awful."
"Food was quite bad I can’t lie."
"Awful food, please do not eat here or waste your money."
"Food wasn't great, enchiladas were cold in the middle, burgers were better but quite small portion."
"The food that we then did order wasn't good. The chicken was dry and clearly pre-cooked and reheated."
"Every single dish was just tasteless. Garlic bread was so oily that it was actually dripping, calamari dried out."
Service
Pros:
"Service was good and quick, which was just great."
"The staff were brilliant, particularly Fiona who treated them like royalty."
"The service was phenomenal! Allegra absolutely made our night."
"Service amazing, nothing was too much trouble."
"Our server Allegra was super friendly and took excellent care of our large group."
"Our waitress, Allegra was friendly, helpful and entertaining to talk to."
"Great Service by our waitress Gabi! Very friendly and took our very large (and complicated order) with no fuss at the table."
Cons:
"Slow service initially, however they were quite understaffed that evening."
"Unfortunately the food always seems to take forever to come, the waiters seemed to be annoyed most of the time."
"Seated away from everyone which we didn't mind as we have loud kids however that also meant being ignored by the staff."
"Recently been and the customer service was terrible."
"Service was incredibly slow."
"We have never before experienced such appalling service."
"Service was just terrible today very disappointed."
Atmosphere & Location
Pros:
"First time trying this las iguanas last week which is located in a lovely spot."
"Absolutely gorgeous place to visit in a lovely location, right on the lake with a stunning view."
"Best bar on Lakeside!"
"The atmosphere was good."
"Great night out and beautiful waterfront location with sunset views."
"Lovely restaurant on the Broadwalk, if sitting outside there is a perfect view of the lake."
"Visited Las iguanas on a sunday, was very busy and great atmosphere."
Cons:
"The whole place felt and looked filthy."
"First floor where the toilets are, looked like the bomb went off, not sure if there was a party the night before but the tables were dirty including the cutlery."
"The place had a grubby feel to it and after being placed under the stairs on a long table with cob webs hanging from the stairs, I was correct in thinking that the place was tired."
"Restaurant was dirty."
"Table layout situation leaves a lot to be desired."
"Las Iguanas in Lakeside can be described as uninviting, unpleasant, and repugnant."
"Ladies toilets were unusable, there was pee all over the seats."
Value for Money
Pros:
"Cocktails were good, generous with the alcohol and 2for1 so a great deal."
"Had the Chicas 4 cocktails and two tapas deal. Good value for money."
"241 cocktails all day everyday what's not to love!!"
"Great deal on the 2-4-1 cocktails which are really well made and you can taste the alcohol."
"Food was reasonably priced, very tasty."
"The food is good quality and there is currently a 2 for 1 offer on all cocktails (including pitchers) and mocktails which is good value."
"Great place for a grown up casual dinner, varied and exciting menu, reasonably priced."
Cons:
"It's bit overpriced for what you're getting comparing to wagamama or cafe rouge on the same side of the Lake."
"Very expensive meal portion was small."
"With the prices they're charging you'd expect a little bit more than KFC or MCDONALD'S."
"The Value for money wasn't terrible I do believe the price reflected the quality very well."
"We were surprised to see we were charged extra on the bill for these (£2.25) when the Fajitas are already one of the higher priced items on the menu."
"The 2 for 1 cocktail is also a scam as the bartender shares out 1 normal drink into 2 glasses and fills it right up with ice, and MORE ice."