Las Iguanas - Bristol - Cribbs Causeway Reviews Summary

Staff Service

Pros:

• "Emma was very attentive and made sure I knew what was suitable for my dietary needs"
• "Lauren and Jose looked after our family for lunch today"
• "The server brought art supplies for the kids and water to the table and took our orders effortlessly."
• "Hannah our server was exceptional, attentive but also gave just the perfect amount of space."
• "Jack was an absolute pleasure friendly, fun and professional."
• "We were served by a lovely waitress named Casey who was friendly and efficient."
• "Had really good service from Casey, our server, really down to earth and made us feel comfortable."

Cons:

• "Service from the bar was VERY slow"
• "Staff seemed uninterested in taking orders for drinks and overall it seems to have been very disorganised."
• "we were seated for over 20 minutes before a drink order was taken"
• "Very slow service had to wait 4 table that we had booked."
• "very sloppy service for a bill that came to £198"
• "Service was a little slow"
• "Awful service, order completely wrong then horrendously overcharged when trying to sort out the bill just meet with rudeness."

Food Quality

Pros:

• "The food was fantastic"
• "The food was delicious. It was well presented, hot and flavoursome."
• "The chicken fajita was tasty, sour cream as well."
• "Holloumi bites was amazing."
• "Had chicken burritos, which were very filling and delicious."
• "Each dish showcased fresh ingredients/had unique flavors."
• "Food and cocktails were amazing!!!!"

Cons:

• "although the sharing starter was luke warm, we were hungry we didn't complain."
• "Nachos came with congealed cheese and unripe avocados that were still solid."
• "Main meal was tasteless"
• "The starters were over cooked and soggy"
• "Food is not worth the money, doesn't really have the Mexican/Brazilian taste."
• "I had a Cuban sandwich, waste of money"
• "Served yesterday’s food!"

Ambiance & Decor

Pros:

• "Good atmosphere"
• "The front of house was really friendly and polite so was our waitress."
• "Good looking decor"
• "The vibes, decoration and staff are amazing."
• "The general atmosphere was nice. Good lighting and a good clean restaurant."
• "the atmosphere was lovely"
• "Atmosphere is what I really liked.. although was quite busy but tables had enough spacing for privacy.. just perfect for me."

Cons:

• "Environment is quite noisy due to the very open plan nature of the restaurant with high ceilings."
• "The closer you got to the kitchen the worst the infestation."
• "They didn't heat the place everyone was freezing."
• "Also, one of the dishes that came out was not what we ordered - the waitress probably misheard due to the music being too loud."
• "The tables were a little sticky and very close together"
• "The music was too loud even for us!"
• "It would have been a great experience if the host staff were bit more friendlier rather than walk around with a face says that they ‘hate working here’."

Value & Pricing

Pros:

• "a great discount of 30% because I’m a student"
• "Great food. You can split the bill on the app or pay at the till or a mixture of both."
• "Wow we just went today for the first time and what awesome food! Very reasonably priced too."
• "20% NHS bluelight discount Sunday to Thursday"
• "Food was inexpensive and delicious"
• "Everything tasted even better with the discount from my NUS Totum Card - 40% on food and 25% on drinks."
• "The food was superb and very good value."

Cons:

• "Dislike the service charge, went with family, there were 6 of us"
• "Price point is a little high for what you are getting."
• "We wouldn't go with our 4 children as it would cost far too much."
• "Cocktails at 12 pounds? I stuck with water until but after I thought I'd have a Bailey's coffee for dessert £5 and you couldn't even taste the Bailey's."
• "Everything on that menu is ridiculously priced now and not even worth it."
• "Food was tasty, however expensive; case in point I paid £2.95 for a side of refried beans with my main - it was a couple of tablespoons at the most and rather runny."
• "Prices are fairly dear for what you get but okay as a treat"