wagamama lakeside Reviews Summary

Food Quality

Pros:

• "Delicious food, friendly service and the food was prepared quickly."
• "The food was delicious i had matylda as my server she was very friendly and attentive and brilliant with the kids on our table making sure we were all served in a timely manner and all of our order came right!"
• "Really good food served by a lovely lady named Lefti."
• "Lovely fresh and delicious Japanese food! Their food is really healthy which is a plus."
• "For a change I tried the Spicy Miso Mackerel which was great."
• "The food was well-seasoned."
• "The food tasted of pure goodness, and was thoroughly enjoyed."

Cons:

• "The vegan options did not taste good."
• "They were ok but not enough flavour. I had to add soy sauce to try to enhance the flavour."
• "It was plain and thrown together, absolutely no taste whatsoever."
• "The noodles were not as well seasoned and the vegetables were a little large."
• "The donbury teriyaki chicken had a not so fresh taste, kind of like when you cook chicken put it in the fridge and reheat it a day later."
• "The food was incredibly bland, with no taste of any type of seasoning whatsoever."
• "The seitan was bland for me and the whole dish lacked flavour."

Service

Pros:

• "Customer service was good."
• "Always excellent service whenever we visit a Wagamamas."
• "Service and food were lovely."
• "Donna the excellent waitress is terrific at her job me and my family have been too a lot of restaurants in our time but this lady is the best of the best she’s always smiling and cheerful"
• "Service was outstanding 'Ethan' was so kind, definitely an asset to the company."
• "our food server, Charlene, was a ray of sunshine on a very rainy day! Couldn’t do enough for us!"
• "Fantastic service here today from friendly, helpful and efficient staff especially our server Ben."

Cons:

• "Service was atrocious, very slow miserable staff."
• "Very rushed chaotic environment."
• "Hour long queue which is fine and expected at this time, but loads of empty tables inside that are ready for customers (not taped off social distanced tables) and lots of staff wondering around not actually doing anything."
• "the staff were not only friendly and communicative, they were able to cater to our needs and the food came quickly, was piping hot and delicious."
• "It took 15 minutes to try and get a staff member's attention without shouting 'excuse me' across other tables to the bar/kitchen area."
• "Never had a problem with their service until today at lakeside wow! Unbelievable waiting 40 minutes for starter to come after reminding then constantly about it."
• "That particular restaurant plays music way too loud to a point it's difficult to even hear the waiter let alone having a discussion over dinner!"

Price

Pros:

• "Food is a decent price for what you get"
• "Fairly priced for what we ordered."
• "The bill was less than £20 per head."

Cons:

• "The food is Ok, a little too expensive for me."
• "Terribly overpriced, £75 for 2 sides, 4 mains, 2 fruit drinks, a glass of wine and 1 dessert."
• "I was not impressed with paying £3.40 for a tiny bottle of coke."
• "Bulgogi noodles too dry and only 5 pieces of meat bit overpriced in my option at £15."

Ambiance

Pros:

• "Simply saying great atmosphere, amazing food and what's most important amazing team running this place - warm welcome, smily faces, great food recommendation I just love coming back there!"
• "Lovely food, on the boardwalk next to the lake."
• "I thoroughly recommend you come and enjoy the buzzing atmosphere and warm welcome."
• "Good restaurant in lakeside mall or shopping centre. Really nice view, situated next to the pond with all the other restaurants."
• "Lovely scenery if sitting outside facing the lake."
• "Enjoy sitting el fresco on a sunny day neat the lake. A huge choice if restaurants side by side. Although Wagamama is very popular. The food is great."
• "The layout and location of the restaurant was very nice as there was a good view of the lakefront."

Cons:

• "The seating area is so uncomfortable 😣"
• "Only downside was the benches not very comfortable and you cannot move them."
• "The room was hot and stuffy and I would definitely not come to this branch ever again."
• "The only thing that I'd mark it down for is that it is very loud in there."

Cleanliness

Pros:

• "The toilets were really clean."
• "The restaurant itself is very welcoming, clean and has a great outdoor section for the summer months."
• "Both were excellent in taste and it’s lovely to see the open kitchen preparing the food in lovely clean conditions."

Cons:

• "the toilets in here are quite rank. Not what you want to see after you've just eaten here"
• "Needs a good clean though, toilet floor was soaking and very slippery and smelt really bad."
• "The toilets were filthy! They had sprayed some sort of disinfectant on to the floor but left the whole toilet and floor wet"
• "The seating area we was in could do with a good wipe down."