Eyva Turkish Grill and Meze Bar Reviews Summary

Food Quality and Taste

Pros:

• "The kebabs were tender and seasoned to perfection, the falafel was crispy and delicious."
• "Food is always at high standards."
• "The lamb and chick are always fresh and cooked to perfection."
• "This food was amazing. Their was delicious variety of Turkish foods and I really enjoyed."

Cons:

• "The worst Turkish food in London, do not eat. The lamb chops were not cooked properly."
• "Food was average at best, quite bland."
• "Ordered a Chicken Shish/Adana combo meal via Uber Eats. Got food poisoning."
• "The mixed grill was ordered, we started to eat it and the kebab tasted and smelt off."

Service Quality

Pros:

• "Amazing customer service. The food is absolutely delicious and perfectly made with passion and love."
• "The service was so good and the owner and servers were extremely kind and accommodating to us."
• "The staff is so friendly, they always come and play with our baby."
• "The waitress was very kind as well as the food being high quality."

Cons:

• "Zero customer services by the old man on grill section. Very rude."
• "Very poor customer service.. uncooked food.. Rude staff.. manager on Evya he abused me."
• "The first bill we received had 'Misc. Drink' added to it, an item that didn't make sense and we never ordered."
• "Waitresses didn't seem too happy to be there and there was a strong unpleasant smell wafting around half of the restaurant."

Ambiance and Environment

Pros:

• "Really lovely restaurant and we will be coming back for the hospitality as well as the food!!"
• "The ambiance of the restaurant was warm and inviting, and the service was impeccable."
• "Lovely atmosphere and great interior and seating inside and also outside too."
• "The environment is nice, bright and covid friendly."

Cons:

• "Music so loud you can't talk while eating. Asked a few times for the music to be turned down and was ignored."
• "The restaurant feels a bit noisy with the background music and people talking and I couldn’t hardly hear what my child was talking to me."
• "A burning smell eventually engulfed the whole restaurant and the odour clung onto our clothes and hair."
• "They blasted incredibly loud music due to other customers celebrating birthday which upset my young son."

Value for Money

Pros:

• "Prices are very fair, bill came lower than expected I believe we were not charged for everything, hospitality was 10/10."
• "For the first time when I came to the Eyva restaurant I was shocked. They have such a diverse menu, the portions are large, and the price is advantageous."
• "The cocktails were very reasonable for money and tasted really nice too."
• "Amazing prices for the quality and quantity of food."

Cons:

• "Received my order about 35 mins early, which can be iffy in terms of food quality."
• "Portions of main meals are small so they can save on the cost… what a way to run business efficiently!"
• "We ordered £50 worth of food but was disappointed to not have enough."
• "The mixed grill was ordered, we started to eat it and the kebab tasted and smelt off. Sent it back to have 25% taken off the bill."