Harman Turkish Restaurant Reviews Summary

Food Quality

Pros:

• "The food was superb clean and good value for money."
• "The food is very nice and has taste and is not bland."
• "For mains we had the chicken beyti which was better then ever great kofte meat wrapped in bread with so much flavour and garlic yogurt."
• "Everything is prepared freshly and with a super amazing taste."
• "The food was really nice the wife had the lamb shank and veg and It was brilliant."
• "Everything was delicious especially the Adana Kofta (Shikh Kabab shaped) with rice."
• "The food tasted great, full of flavours and was well cooked."

Cons:

• "Prawns were undercooked."
• "Chicken was not seasoned well and lacked flavour."
• "The lasagna was very dreadful."
• "The food was cold."
• "All of them were dry. Lamb shish was too chewey and under marinated."
• "The chicken was bland and felt very old and not fresh."
• "Food was nothing special, somewhat bland."

Service

Pros:

• "Service was excellent."
• "We had 2 people looking after us and both were great they both cared both ensured we were happy and enjoying our food and provided the perfect service."
• "Service is excellent, quick with a beautiful ambience."
• "Services is excellent too!!! Highly recommended!"
• "Had great service here."
• "Really good Turkish food with great customer service."
• "5star service. The staff were so accommodating and polite!"

Cons:

• "The waiter took our food and didn’t return after 15 minutes."
• "Waited for 30 minutes for them to arrive, they were burnt, staff totally ignored us."
• "WORST EXPERIENCE EVER!!!! Do not go here !! I waited for my food for nearly two hours and did not even get an apology from the waiter in charge."
• "Understandably, the restaurant was busy but when we have to wait an hour for our food to arrive, we expect a maintenance of high quality, this is outrageous service and poor concern for customer satisfaction."
• "Service let it down massively."
• "Never saw a waitress again to ask how things were or if we would like more drinks."
• "The service was terrible."

Value for Money

Pros:

• "The food was superb clean and good value for money."
• "Lunch menu £8.99 for starter, main and soft drink it was excellent value good portions food was nice all flavours and spices."
• "The prices are more than fair, compared to the the amount of food you get for it."
• "Price is very reasonable."
• "One of the best value for money restaurant and takeaway."
• "Where do u pay £26 for a platter for 2-3 Including salad, bread, all sauces, houmous, and even dessert."
• "Not pricey either."

Cons:

• "Totally rip off for nothing."
• "I know we are in recession but come on £8.99 for a handful of rice and half a kebab is overpriced!!"
• "With two drinks we paid £45 for two and had leftovers for the doggy bag."
• "The cost for lunch has gone up to £20 for two people."
• "They had a kids menu which is a bit pricey."
• "So I was a bit disappointed by the price and quantity during eat in."
• "£55 platter for 5 people's.... what I get?... believe me... you don't want to pay that sort of money for what I get."

Ambience

Pros:

• "Lovely restaurant, lovely food great atmosphere."
• "It’s very nice and peaceful."
• "The atmosphere is amazing."
• "Great atmosphere."
• "The decor is nice and very clean."
• "The seating area is very big and nicely decorated."
• "Ambiance is very relaxing."

Cons:

• "Decor is a bit outdated."
• "Moody and not a very good environment."
• "Music way too loud found ourselves shouting across the table (which gets very tiring)."
• "The decor is plain, so loses business from the others nearby."
• "Helpful and polite waiters but decor a little dull."
• "Rice is boring and tasteless, vegetarian imam bayildi is so dull."
• "The decor was nice and themed traditional with the origins of the cuisine."

Staff Attitude

Pros:

• "The restaurant was clean and staff were good."
• "The love I have for the staff and the food at this restaurant. They are sooooo amazing."
• "Everyone is so friendly and welcoming!"
• "The staff were welcoming upon arrival and ensured we were always happy with everything."
• "The waiters are nice and very helpful."
• "Staff were very friendly and welcoming."
• "Staff are friendly and helpful including the owners and chefs."

Cons:

• "The staff didn't seem to care."
• "Rude waitresses and the manager is a massive plonker."
• "Awful restaurant with staff members who always take the mickey out of customers on their smoke breaks."
• "No costumer service at all."
• "Horrible customer service."
• "The manager who came to wait on us was really rude and dismissive."
• "The customer service was very poor."