Affinity Staffordshire Reviews Summary

Cleanliness and Safety

Pros:

• "Very clean with plenty of hand sanitiser."
• "Toilets were very clean so overall a good visit."
• "A Safe Environment."
• "The centre is always clean and the NHS Track and trace is on every shop."
• "It's clean and spacious."
• "Nice clean environment to walk round."
• "The centre is well presented, and clean."

Cons:

• "I was shocked and appalled at the lack of control over covid measures by the centre itself and by most of the shops within."
• "The actual loo's could have done with a clean."
• "The toilets in our experience on busy days could do with an extra couple of checks to clean them."
• "The toilet here are really bad when in there today with my baby and there is a right mess wine bottles and rubbish everywhere."
• "Toilet facilities are really bad. With a client in a wheelchair. Have to go in a lift to get to the toilets and then there is only ONE disabled toilet."

Shopping Experience

Pros:

• "Good atmosphere, great possibility in picking up a bargain."
• "Love Affinity for a nice chilled out mooch around."
• "A modern and bright shopping centre with a good selection of shops."
• "Fab little outlet shopping centre, perfect for young families!"
• "Great shops & food areas are not too far apart. The toilet facilities are well signposted & clean."
• "This shopping centre is fantastic! It’s quite a busy place!"
• "A good choice of shops including outdoor stores, Nike, Next, Crewe, Home Bargains and more."

Cons:

• "Very poor now not like it was years ago."
• "It's not somewhere you would plan for a day out as it's so small."
• "An ok shopping experience, but soulless. Quite difficult arriving in the dark to find the entrance."
• "Not worth the trip.. Everything closed down or soon to be.. Expect I'll pass it one day and it will have been demolished and another housing estate put in its place."
• "Still not really that much here for people on the right side of 30, isn't big enough to be worth a trip."
• "There are not many good shops which you can browse in, aimed for the elderly however not much wheelchair access."
• "The place has a depressing vibe to it."

Food and Beverage Options

Pros:

• "Cafe good upstairs and cake shop lovely downstairs."
• "Free parking, a few places to go and eat!"
• "Different options for food and drink."
• "There are some nice coffee shops and places to eat as well."
• "Didn't stop for food this visit but when I have it was good quality and not too expensive."
• "Cafe upstairs the best! They served food everytime fresh, Coffee just right."
• "Very good experience every time we visit...shops are much improved with a good choice of cafes."

Cons:

• "Shame there's no decent cafe though."
• "The customer service at burger king isn't to a good standard."
• "Another thing to spoil our experience was when we used the burger bar for some dinner and wished we had not, we ordered the share box and what we tasted was disgusting."
• "Significantly lacking in food options, with only a cafe and a Burger King."
• "Just eating placed in there need to improve got 3 small boys, went to burger place upstairs it was appalling."

Parking and Accessibility

Pros:

• "There are ample free car parking including many disabled and parent and child spaces."
• "Good big car park."
• "Easy to get around, big free car park."
• "Lots of free parking and was very clean."
• "The parking is free, which is absolutely brilliant."
• "Plenty of parking."
• "Good, free parking. Easy to navigate inside as it's one big circle of shops."

Cons:

• "There is often a wait for disabled bay to park in, which is frustrating."
• "The only thing I'd like to see is wheelchair hire close to the entrance by Home Bargains."
• "Unfortunately due to the popularity finding a space to park, as big as the car park is, can be problematic at peak times."
• "The car park is massive and free, so unless its exceptionally busy you should find a space without problems."
• "Free parking is available, but can be quite the challenge in finding a space during busy periods."
• "Unfortunately Saturday afternoons can be very busy and it might take a while to find a parking space."
• "Not enough parent and child parking and what little there is is taken by non parents and not enforced by centre."