Address: Athena Avenue, Athena Ave, Swindon SN2 8EJ, United Kingdom
Phone: +441793496464
Rating: 4.5
based on 145 reviews.
Price and Deals
Pros:
"I walked away with everything I needed for a very reasonable price."
"Every item i looked at had a discounted price too and I couldn't find it cheaper online."
"Nerly all the products sold here are highly discounted."
"Best place to find a bargain. They seem to beat even the online Web sites, so well worth a visit."
"Look out for there discount sales, saved £60 off a set of Kevlar jeans and only paid £30 for them."
"First time buying from them online. Excellent price."
"Went shopping in their Explosive sale, found an Oxford Jacket, Furygan gloves and helmet all for £70, bargain!"
Cons:
"The new bike gear stuff is eye wateringly expensive."
"I did spend a lot of money, and will not eat for a few months :-)"
"Although their prices are fair and courier service (DPD) are not the best."
Customer Service
Pros:
"Frank was beyond amazing, he explained me all about the jackets, gloves and helmets I liked and showed me other options too."
"The customer service I have received has been exemplary."
"Staff were friendly and helpful."
"The lady in the shop could not be more helpful."
"Fantastic customer service. I ordered the wrong size by mistake and quick as a flash they sorted me out a replacement."
"Mega Motorcycle Store have gone above and beyond to rectify the issue with the least amount of disruption to myself."
"The staff here are all friendly and willing to help."
Cons:
"I asked for a fiver off some ex-demo gloves, young lad went off to find a manager who marched over to me. 'mate, do you want these or not? else I'll put them back.'"
"VERY DISHONEST SELLER."
"Good selection of items but came away feeling angry due to the way we feel we was spoken to by a member of staff."
"Very unhelpful on the phone was told to phone back monday as they were busy and couldnt find the paperwork."
"wasn't impressed with the service, ordered some alpinestar leathers and 10 days later still not arrived."
"Visited the store today with the intention of buying a new Arai helmet, some leathers and a tank bag. I spent over 45 minutes trying on helmets and nobody even bothered to acknowledge me, let alone offer assistance."
"Impressive to look at, but customer service and staff product knowledge is severely lacking."
Product Selection and Quality
Pros:
"Great selection of clothing and equipment."
"Has a great selection of gear at fair prices."
"Really good range of jackets, trousers, gloves, suits, accessories for all styles and tastes."
"Great place with loads of gear. I have never ever seen so much equipment in one place."
"Awesome selection of motorcycle clothing. A good women's section but have often found the size selection to be poor."
"Got a massive variety of stock which is all very clearly laid out with plenty of sizes."
"Great selection to choose from with many different brands."
Cons:
"Bought a Richa canyon jacket and sleeve split open first time I wore the coat."
"However the boots had a small defect, but the staff where more than happy to exchange it for me."
"Bought a pair of boots on line. Sizes were all wrong, said size 10 but my son couldn't get his size 9 foot in the boot."
"Most of the gear on a female is shapeless, and huge across the shoulders."
"Can sometimes be a struggle to find some items in average sizes."
"But don't come looking for the more premium brands."
"I had quite bad experience with them as i bought a jacket from their official ebay shop, came in a plastic bag as a result got scratched."
Store Experience
Pros:
"There’s a food truck outside, the shops massive, and has loads of vintage bikes on display which was a nice surprise."
"Always a burger/coffee van outside and generally a few other bikers to chat with, even on weekdays."
"Shop has a very good choice, the showroom layed out nicely."
"Although there is no cafe inside the shop, there is a bacon butty van right outside in the car park."
"When I arrived I was greeted by a lovely young lady who said if you need any help don't hesitate to ask."
"Lovely staff, clean store, everything is well organized."
"First visit here on sunday, what a store! Everything you could ever want and staff where very helpful throughout the time I spent there."
Cons:
"If your after a bargain this is the place to come.. the staff don't approach you or make eye contact, definitely don't come here expecting a brilliant shopping experience."
"The gloves display is confusing and the toilets are always closed."
"Now Thursday and I’ve wasted half my day off waiting for a delivery that hasn’t shown up."
"Although their prices are fair and courier service (DPD) are not the best. Their website needs a vast improvement and customer service is not the best either."
"If you travel by bike, make sure you don't leave it unattended.. Parts are stolen when the bike is left out front of the store."
"Walking into the shop should have been my first red flag with a group of like 5 young members of staff messing around."