Outlet Shopping at The O2 Reviews Summary

Variety of Shops

Pros:

• "A must visit place for all the visitors to London."
• "Huge place, with stunning ambiance and delicious food."
• "A variety of popular brands within the arena are available."
• "Great offers available and quieter than Westfield making it a more relaxing experience."
• "Some of the best mid to upper retail shops in London."
• "It's a small outlet that tends not to get too busy."
• "Huge outlet, best for shopping."
• "A huge range of shops, restaurants, and activities to do at the outlet."

Cons:

• "Just one more shopping center, all the same shops and same chains!"
• "Not difficult to spend here."
• "Less than 50% of the outlet is reopened."
• "Many empty units (got a feeling this is due to the recent pandemic)."
• "Some nice outlet shops although prices vary."
• "Not as big as other outlets but still a decent place to get stuffs in London."
• "A bit soulless. Modern consumer society at its worst?"
• "Shops not completely rented out. The shops are not of luxurious brands."

Food and Dining Options

Pros:

• "Nice outlet mall with a lot of food restaurants and bars."
• "Plenty of options to choose from."
• "Excellent food court with some of the best UK restaurant chains."
• "It has all sorts of restaurants to choose from."
• "The food outlets are a gastronomic delight."
• "Plenty of shops to visit before a concert with options to eat."
• "Lots of restaurants to choose from including Five Guys, Wetherspoons, etc."
• "A great selection of food restaurants inside the outlet."

Cons:

• "TGI Fridays extremely cold. Overpriced for what you get."
• "Food came really quickly which was great, but the wait for a table was quite long."
• "Popped in to go Jimmys buffet sadly if you arrive 3.15 pm, they want you to leave for the evening sitting."
• "Not as good as I had expected it to be."
• "C2C with Radio 2, went to see The Zac Brown Band initially but saw lots of Country Artist before Zac came on."
• "Unimpressive selection of shops, some of the big names had tiny shops which were so crowded it was unpleasant."
• "Expensive as in high street or online. Lack of varied stores. Very busy."
• "The O2 Arena is effectively a shopping centre with lots of places to eat."

Location and Accessibility

Pros:

• "Easy access using Jubilee line."
• "A bit soulless. When the necessity of shopping has become a leisure activity, and high prices to fleece the population."
• "Went to specifically get some Lindt choccy for Easter."
• "Easy to get there. There is a nice list of restaurants inside and around of O2 Arena."
• "Travelled by underground very quick journey to North Greenwich Station."
• "Good outlet prices, I especially like the gap outlet for affordable children's clothes."
• "O2 tonight was spectacular."
• "The O2 is a 5 out of 5 but the outlet is not as spectacular."

Cons:

• "The only downside is the very expensive parking costs."
• "Parking a nightmare."
• "It's a great place to shop, nice and quiet - probably not a great thing for the stores but great for me!"
• "Parking starts from 25 GBP, there is no directions for parking or the building."
• "Parking was a bit confusing due to construction."
• "No signposting to toilets at all."
• "Parking is free after 4hrs in case you're driving here."
• "No clear direction to the outlet or car park, had to ask at least 4 people."

Customer Experience

Pros:

• "The staff in the Lindt shop couldn't have been nicer or more helpful."
• "Visiting the CLARINS store in the O2 arena was an amazing experience."
• "Had a fun shopping time and managed to purchase Ted Baker items for majorly discounted prices."
• "Great for adults needs more kids clothing and I would come here all the time."
• "It's a chocolate shop, with sales. Although I have a sneaky suspicion it does not carry the full range."
• "Phenomenal customer service from Daniel and Cameron in Moss Bros."
• "O2 tonight was spectacular it included Sir Tom Jones, Mick Hucknal, Eric Clapton."
• "Somewhere different to shop. Big brands on offer at outlet prices."

Cons:

• "First time there since it was the millennium dome in the early 00's."
• "Just had a quick browse through this shopping centre while waiting to go into a show at the O2."
• "Had to wait outside 20 mins before we could go inside as we didn't know it opens at 10am."
• "Although giving up chocolate for Lent isn't too much of a hardship, having these stashed away will make waiting all the sweeter."
• "Not big on shopping but this place is as good as it gets."
• "This has some good shops and there are some discounts to be had, but it is still a little sparse."
• "Visiting the O2 with its overbearing inept staff ruining the whole experience is a chore."
• "Absolute joke. I used to come here for Cath Kidston and Paperchase. They both closed down."