The Frampton Arms Reviews Summary

Staff and Service

Pros:

• "Very friendly and approachable staff who are all very helpful."
• "Lovely service from all staff including Donna."
• "The staff are very attentive, always checking if you want anything."
• "Staff are very attentive with very good management at front of house."
• "The staff were extra helpful."
• "Staff friendly and helpful."
• "Staff were really nice too and all very welcoming."

Cons:

• "I showed the waitress who didn’t seem to care."
• "Thought this was a cosy country pub, not so, if you are not eating you are told to move into the cold lobby like area and table service only."
• "One of the most unwelcoming pubs that I have ever been to."
• "Service of ok but we were left feeling they either didn't want us there or were really short staffed."
• "To say the member of staff or manager was rude is an understatement."
• "Service from the waitress was appalling, very rude and unwelcoming."
• "However after talking to a lady who I believe to be the manager and being spoken to extremely rudely we decided to have our drinks and leave."

Food Quality

Pros:

• "Great food at a great price."
• "Absolutely amazing roast, beef was tasty and tender, the veg was also very tasty and cooked perfectly."
• "Food was delicious from start to finish."
• "Fantastic seafood. Best whitebait I've had in the UK and pretty much anywhere."
• "The beef was succulent the gammon was very moist and the Turkey had flavour."
• "Both meals were lovely."
• "The food was really nice in the evening and good value."

Cons:

• "Ham was so thin did not look home cooked just 1 egg."
• "The one thing i wouldnt reccomend is the breakfast most of it was very rubbery."
• "Very poor Sunday roast. Dry potatoes that where clearly cooked at lunchtime."
• "The carvery was poor. In particular the beef was dry and like cardboard."
• "The Sunday roast we will never have again, the beef was like shoe leather, so tough we couldn't eat it so left it, the roast potatoes were cold and dry."
• "I had a fried fly in my fish and chips... sent back and brought new one out in a minute was told new everything... the piece of fish was the same."
• "Tasteless Roast beef lunch, poor quality meat, burnt Yorkshire pudding, gritty carrots, Awful roast potatoes."

Ambiance and Decor

Pros:

• "The rooms are all spotless, tastefully decorated and comfortable."
• "The surrounding area is very beautiful with plenty of landmarks to visit."
• "Pub looks good."
• "The pub has been modernised and the menu looks good, standard pub grub set up."
• "The pub has a large beer garden to the rear where you can sit and have a very nice lunch and comfortable outdoor seating area to the side and great to sit in on a sunny day."
• "Great atmosphere, lovely modern country style decor."
• "The place looked gorgeous."

Cons:

• "Called in to the Frampton Arms after a day out locally. However halfway through the meal my wife jumped and pointed outside. Two RATS were feeding outside on the grassed area between the railway and the restaurant."
• "Since the refit its lost a lot of charm."
• "The rooms were just off the beer garden area so noisy and smelly."
• "Now it looks very towny."
• "The Yorkshire pudding was an oversized crisp brown lump plonked on top of the food."
• "Food on the floor from lunchtime and our table had residue on as well but I was assured it was clean."
• "The rooms were just off the beer garden area so noisy and smelly."

Value for Money

Pros:

• "Considering the overheads of running a house like the Framton to the standard it is and the food we ate, I would consider what we paid not only reasonable but cheap."
• "Well done all the helpful staff. Oh by the way, it was only £7.99 each. What a bargain."
• "The food was delicious, very good value."
• "Good value for money and they dont hit you with a full price if your vegetarian, meat free roast is only £4.99 which is very good value."
• "All this at a reasonable price made for a very enjoyable family meal."
• "Not expensive in the slightest, especially considering the quality."
• "The carvery is amazing value at 7.99 Mon to Saturday and 10.99 on Sunday was very tasty."

Cons:

• "At over £120 per room the price was extortionate."
• "But it was very expensive. Glass wine £6 beer 4, just the one round, food 13.95 minimum."
• "Ham egg and chips which was not cheap."
• "Meals were ok, the price was expensive for what you got."
• "£8.50 250ml glass of wine, £14.95 lunch."
• "Was asked if we wanted cauliflower cheese with meal, wife said yes, no explanation there was an extra charge, extra £4 on bill."
• "There has been quite an increase in prices as well."