Beefeater The Duck Reviews Summary

Food Quality

Pros:

• "Food was spot on! Can't fault the place."
• "Ordered fish and chips which were cooked to perfection."
• "The food here was GREAT."
• "All our food was cooked and presented perfectly."
• "The food when it eventually arrived was really nice, presented well and tasty."
• "Food out of this world."
• "The food was excellent, tasty, plenty of it and importantly was excellent value for money."

Cons:

• "The pictures on the menu look better than the food."
• "The T bone stake according to my partner tasted funny like mutton… cross contaminated meats he said."
• "For £18 odd you don't expect burnt chicken."
• "Meat was grey and looked as though it had been boiled."
• "Steaks were overcooked."
• "Do not come here for a steak!! I ordered a Porterhouse steak which came at a heavy price of £20.99. It was extremely chewy and dry."
• "The calamari starter was over salted making it impossible to finish and the burger lacked in flavour and tasted slightly burnt."

Service

Pros:

• "Hannah our waitress was very good and polite, food came out hot, good experience."
• "Very good service from start to finish really enjoyed ourselves."
• "Brilliant food and the staff were really courteous."
• "Service and food is amazing and the staff in particular Naomi takes care to look after you."
• "Really nice waiter polite friendly and professional."
• "Eve was friendly and attentive throughout and I consider is an absolute credit to the company."
• "The attention which we received from Leon was excellent. He was friendly, helpful, and courteous, and certainly added to the enjoyment of the evening."

Cons:

• "Like other Beefeaters it is very understaffed, meaning overstretched service that results in long waits and mistakes."
• "Two members of staff saw us waiting but carried on with what they were doing!"
• "We waited for nearly an hour, for our order to arrive."
• "I got forgot about and had about a 40 min wait to get my drink and order took."
• "Assistant manager and bar staff was very rude."
• "The waiter that served us shouldn't be in this line of work, absolutely rubbish service."
• "It wasn't particularly busy in there so I expected service to be quite swift - but in my experience it seemed disorganised and the staff seemed a little too complacent and not attentive enough."

Value for Money

Pros:

• "It was 50% off but size was only fitting for a child."
• "Overall, £41 for 2 people and a cocktail each could be worse but I don't think I'll be booking here anytime soon."
• "The new menu is really good, and the prices are very good."
• "We had 3 courses and drinks for under £40-00p."
• "Excellent value for money. Had two of the '5 for £5' deals; 1/4 pound steak burger and a chicken open sandwich. Delicious."
• "Stayed two weekend nights at the adjacent Premier Inn, and had breakfast each morning in the Beefeater. Food quality, and varied choice, was excellent."
• "The value for money on the breakfast is second to none."

Cons:

• "Definitely won't go again."
• "Overpriced, small portions, triple cook chips were more like oven chips."
• "For £18 odd you don't expect burnt chicken."
• "Do not come here for a steak!! I ordered a Porterhouse steak which came at a heavy price of £20.99. It was extremely chewy and dry."
• "Chicken wings only 4 small wings for £6.99- overpriced."
• "Sorry, but that's not a good option...£37 for two people...not worth of it at all."
• "Very disappointing. Food mostly reheated or microwaved."

Ambiance

Pros:

• "The cozy and inviting ambiance sets the stage for a memorable dining experience."
• "The restaurant is well positioned on Hagley Road and has easy access to the City centre."
• "A lovely spacious pub with a great choice on the menu."
• "The atmosphere is lovely."
• "What an amazing experience we just had. Me the wife and 2 kids just enjoyed a wonderful evening meal comfortable surroundings not hot and loud."
• "The bar area is very comfortable and the restaurant serves a varied menu which is tasty."
• "We find the environment fresh, friendly and relaxing."

Cons:

• "Sadly, not a good experience at this Beefeater!"
• "The general experience wasn't too great."
• "It's been a while since we visited The Duck. It was mid afternoon on a Thursday but we were amazed how quiet it was."
• "The atmosphere was a little dead though."
• "The atmosphere was lacking. Maybe lunches are quieter than dinners but overall meal great but service not on par."
• "This was below average food and service and I couldn't recommend or wish to return."
• "Spur of the moment visit to have a catch up with a friend on a Sunday evening. We were the only customers inside apart from a couple of people sitting outside. Grumpy barman.....no coffees available."