Riverstation Reviews Summary

Service

Pros:

• "Bar and serving staff are superb and knowledgeable."
• "The service provided by all staff was excellent, particularly by our waiter Cilla."
• "Great food, staff really kind and available, especially Emily."
• "Service was courteous and efficient."
• "The staff was nice and attentive while also letting the customers take their times."
• "All in all service was swift, friendly and efficient."
• "The staff were very friendly and very accommodating, even giving me a cushion as I'm 40 weeks pregnant."

Cons:

• "The waitress also interrupted us to pay our bill even though we still had half a bottle of wine left and the restaurant was half empty, seemed quite rude to be honest."
• "Service poor, asked for drink didn't get it but was on the bill."
• "The service was slow, the windows broken, the waitresses impolite and lazy."
• "We did not complain as we were not asked how the food was."
• "Service was so slow that it took 3 hours for all of the courses to arrive."
• "Really slow service, limited menu choices."
• "Service was very slow."

Food Quality

Pros:

• "Sometimes you get what you pay for, and this is one of those. Not cheap but an excellent meal in a lovely location."
• "Had a great meal here with my partner this evening."
• "Food was delicious and reasonably priced for the quality."
• "The rosemary bread was soft, fresh and possessed a salty crust."
• "Lovely food served piping hot and cooked to perfection."
• "Food was incredible."
• "The food was excellent and we will definitely be going back."

Cons:

• "Cocktails and wine were great. The food was incredibly disappointing."
• "The pheasant managed to be undercooked and overcooked at the same time."
• "Food was below average, I ordered steak fries and it was absolutely disappointing."
• "Half the menu options were not available, service was slow and 1 meal (burger) was almost raw and not edible."
• "The food was pretty good, portion sizes varied greatly and on the meagre side."
• "Expensive for what we got, meagre portion size and pretty average food."
• "The food was so lovely."

Atmosphere & Location

Pros:

• "Great views towards the harbour and attentive staff, gets lively in the evening so best to book but the sunset views alone make it worth it."
• "It's situated on the river with a nice view of the river and eventual sunset."
• "The upstairs is very spacious and airy, with great views of the canal."
• "The harbour views are lovely, and the interior is contemporary."
• "Great views over the harbour."
• "Lovely location with a great view of the harbour."
• "Lovely view of the harbour and blessed by the sun."

Cons:

• "The front of this restaurant, with river views and the outside space are totally inaccessible for wheelchair users and those with mobility difficulties."
• "Shameful that in this day and age those with disabilities are kept segregated because Young's, the owners of this restaurant have not provided ramps or employed staff with any empathy about how it may feel to be told you cannot sit with other customers."
• "Wasn't particularly busy in the restaurant so lacking in any atmosphere."
• "It is also *very* noisy on a Friday evening."
• "Quite loud!"
• "This place is better on pictures."
• "The restaurant was almost entirely empty."