Address: Duffield Bank, Duffield, Belper DE56 4BG, United Kingdom
Phone: +441332842959
Rating: 4.3
based on 286 reviews.
Food Quality
Pros:
"Food was very tasty, hot and reasonably priced."
"All the staff that served us where excellent and the food was fantastic."
"The food was hot and delicious and the beer well kept."
"Food was amazing, you can really tell that they have hand selected ingredients as they taste fresh and prepared with a lot of care and passion."
"Food was quick to arrive and very tasty, there is a big selection of food on the menu."
"Food well cooked and tasty."
"The food was served quickly and tasted great."
Cons:
"Two of our party ordered Biscoff ice-cream which was just ice-cream served with a Biscoff biscuit. Very disappointed."
"It's nice inside so probably ok for a drink but the food was horrendous."
"Tastleless chain pub food, the roast pork dinner was a dry as leather."
"Unfortunately, despite the location and wonderful venue, there was nothing special about the food at all."
"The trouble came with the food."
"the steak was tough and the banana sundae was lacking in bananas."
"The food is less than desirable, old salad with summer salad, brown celery and carrot with Camembert starter."
Service
Pros:
"Great pub with friendly atmosphere."
"Very helpful staff."
"All the staff are absolutely wonderful."
"The staff were exceptionally friendly and helpful."
"The main staff members were excellent, helpful and efficient."
"Staff very attentive and friendly."
"The staff were just simply lovely we will definitely be back soon."
Cons:
"One staff member, apparently a new member, lacks training in meeting customer needs."
"I was disappointed with the initial service had to wander round to find a menu."
"food ok service very poor had to wait one hour for a pre booked meal this should not be acceptable."
"No table check back, no one asking if we wanted any more drinks."
"the service was very slow and it is over priced."
"We also experienced very unfriendly bar Man who was very rude to us."
"The overall customer service was very poor."
Atmosphere & Location
Pros:
"We are seated outside in such beautiful surroundings very pretty and chilled atmosphere."
"The décor was lovely and on trend, the setting outside was very nice by the river."
"Really lovely place! Inside and out."
"The pub has a nice view of the river and is very clean with a warm feeling."
"The setting is amazing, especially the outside space, being right on the banks of the river Derwent."
"love the location it has a nice decor and a spacious riverside patio."
"Nice cozy pub with nice atmosphere, friendly helpful and welcoming staff."
Cons:
"Shame we couldn’t grab food but with 3 big dogs we could only sit outside in the drinks area and we couldn’t eat in there."
"It's a nice place with a great beer garden, just not very welcoming."
"Drink selection feels dated."
"Passive aggressive shouty signs throughout."
"Not a dog friendly place at all."
"Heads up the outdoor seating area isn’t very wide."
"With only a smattering of customers in the middle of a weekday afternoon you would think that they might do something about the tables full of dirty glasses, plates and cutlery."
Value
Pros:
"2 for 1 on meals is a great deal too."
"The prices are decent as well for the quality of food and service provided."
"Good food that's inexpensive."
"They serve a varied menu at excellent prices."
"It is more expensive than previously, however we felt still value for money."
"I had a voucher for 30% off which made the prices good value."
"All this for a reasonable price! Especially if you take advantage of the daily and weekly offers."
Cons:
"Used to be good value. .now smaller portions (but mainly tasty) & twice the price."
"Truly the lowest standard of food to value ratio I've had in years. Dreadful."
"Wine is expensive."
"A 2.50ml glass of wine cost over £8."
"Food about average for pub grub, but way over priced for what you get."
"Prices are quite high but the food was still amazing."