"The food was fantastic and the service was impeccable, our waiter even going as far as making a bespoke cocktail for my girlfriend."
"Ideal fine-dining portions, yet filling and very flavoursome."
"Both the service we received from Alice and the food here were excellent all for a reasonable price."
"The lobster was divine and the dinner setting was romantic with friendly attentive staff on hand."
"The food tasted every bit as good as it looked."
Cons:
"Not an overly extensive menu and not very good options for vegetarians."
"Visited as a large group. The decor looks great but the food doesn't live up."
"The roast potatoes. They were hard and underseasoned."
"We had to ask to order and not really excited about what we ordered as it was the best of what was available."
"Not many prawns in the prawn curry and small portions but tasty."
"Food was nice just as the waiter liked it not what I asked for but how he liked it."
"Everything was very good apart from the 2 burgers that we ordered."
Service
Pros:
"The two gentleman with whom I managed the booking went above and beyond to make sure our stay was great."
"The staff was kind and courteous a breath of fresh air."
"The staff were attentive and polite."
"Well run establishment, the management should be proud of themselves and their employees!"
"The service and food was spectacular and our server Meks was so friendly and helpful."
"Very friendly and polite staff, actually looked like they enjoyed working there."
"The staff were attentive and kind."
Cons:
"20 minutes before being asked if we'd like to order drinks, another 15mins to take food order."
"The service was really random. We seemed to be forgotten about."
"Service is as great as usual but they have changed the chief and the Sunday lunch has gone downhill dramatically."
"Our only fault was the manager, we overheard him being very rude to his staff, very unprofessional, and having an attitude to his staff in front of the customers."
"Unfortunately, our car was vandalised overnight, parked outside on the street (no parking provided by Becketts)."
"Such bad service with unfriendly disinterested staff."
"Staff weren’t overly friend or accommodating, could hear them talking about other customers very unprofessional."
Ambience & Decor
Pros:
"Our room was super cute, the bed was so big I hardly noticed that my partner was staying neither me."
"Very stylish. The bed is incredibly comfortable!"
"The rooms where really clean and cosy."
"Room decoration is cozy, bed and pillows are comfortable."
"Stylish setting with a great feel to it."
Cons:
"The Room 😯 I'll never book anything with the word boutique in the description again !!"
"From the outside the restaurant looked charming as it is an old building but it was spoiled for us by the fact that the owners had tried to upscale it to 'Trendy' and instead managed to make it look tacky."
"The place has beautiful rustic design but the steam and smells from the kitchen were coming through to the room we sat at so we got out with very smelly clothes and irritated eyes…"
"Both bedside Shelves had corners that could take your eye out if you rolled the wrong way 😯😯 it was like staying in a caravan....."
"Loud pop music piped throughout the establishment didn't enhance our experience."
"The waiters were all in scruffy t shirts and tracksuit trousers which seemed an odd choice for a Restaurant that seems to be trying to be fancy."
"It was like a circus in there and nobody seemed to know who was running the place."