Ferry Inn Reviews Summary

Staff and Service

Pros:

• "Superb staff at bar and in restaurant."
• "The staff were so accommodating for our needs, the food was cooked to perfection."
• "The Venue's set up was very organised & welcoming with helpful staff, happy to assist as you would expect with positive attitudes."
• "Really fantastic hidden gem of a pub. Superbly kept ale, genuinely friendly staff - you can tell they care about what they represent."
• "The staff were extremely attentive and overall a great night."
• "Our waitress Sarah is a super young lady who has a great personality lovely welcoming smile and knows how to interact with the public."
• "Our server Jane went above and beyond, truly fantastic service to say they were short staffed, an amazing example of someone who is on top of their job and focus on customer service, a real credit to the team at the Ferry Inn!"

Cons:

• "Being greeted and seated was a little awkward."
• "Seemed to be a shortage of staff as no one at the bar and food had taken a while to come out."
• "Serving staff a little monosyllabic though the guy who brought the coffee was considerably more animated."
• "Seems like service is only available to those who are chosen."
• "Service needs improving, Very haphazard. The younger staff are very polite and listen. The supervisors/management are often abrupt and don't acknowledge requests very well."
• "Staff were friendly enough when you could get their attention but need training to look after/check on tables instead of having to be waved over."
• "Staff never apologized or explained there was more of a delay."

Food Quality

Pros:

• "Delicious food."
• "Just visited for a lovely 3 course dinner, the food was cooked to perfection."
• "The food itself was cooked perfectly (I had Sirloin). My wife chose the Salmon Florentine which again she reported as AMAZING."
• "We came in Wednesday night and decided to try the Panfried duck breast on the specials menu… WOW! BEST meal I’ve had out in a looong time!!!!"
• "The deserts far surpassed our main course - I don't usually have a pud but opted for the smaller option served with a latte."
• "Food was great and the beer was good. Been there for several wonderful Sunday lunches too."
• "Food was really excellent."

Cons:

• "Once food arrived it looked promising but my burger was tasteless and my wife's Piri Piri chicken was dry/way over cooked."
• "Staff are amazing, but at a tenner for a fish finger sandwich, you would at least expect the bread to be buttered."
• "The food we had was a little greasy."
• "Food was decent but expensive, £13 for a burger that was a little on the over done side."
• "One of my fellow diners had lasagne and barely ate any because it was underwhelming."
• "Chicken was tough and burned, child's burger was dry and hard and chips tepid."
• "The food was dreadful. Over cooked, tasteless. No doubt the worst pub meal we have ever had."

Ambience and Location

Pros:

• "A cosy and peaceful atmosphere."
• "Really fantastic hidden gem of a pub."
• "A delightful setting, the beer garden is not to be missed, although there are some lovely nooks and open fires for colder weather too."
• "The interior of the pub is very nicely decorated, with candles lit on some tables which adds a bit of atmosphere to the place."
• "The Ferry is a lovely old pub in a very nice position near the river. Lots of character and history to it."
• "The pub has such a fantastic history and a large beer garden."
• "It has a really lovely atmosphere - really cosy and feels like a proper pub, while still being quite modern and nicely decorated."

Cons:

• "The location is great and the pub itself appears smart but it's falling apart."
• "This is not a pub for just dropping in for a drink or meal."
• "We had to sit outside which was very cold."
• "Used to go regularly but over recent couple of years been generally rude, unaccomodating, unwelcoming."
• "Ended up in the bar area as they were busy, which I don't mind at all, but it was filthy with cobwebs, spiders and dust everywhere."
• "People were ignoring the signs on the door near us that said that said exit only and staff did not tell them they should enter by the bar door, which did affect our meal, we even had a dog sniffing at our food not good."
• "The new staff on shift made patronising comments."

Value and Pricing

Pros:

• "A good range of lagers, ciders and beers and I was extremely pleased with the Sunday Lunch."
• "Good place to take visitors to Nottingham due to its traditional charm and mainly English menu. Range of options and good value help."
• "A nice evening meal made more enjoyable knowing we got 40% discount on the main course and 7% cashback on the overall bill."
• "Price wasn't at all bad for the amount of food you got!"
• "Menu had a good selection at reasonable prices."
• "Food is filling and good value with many offers and set menu deals."
• "Great food at reasonable prices."

Cons:

• "Nice pub and gardens, we visit regularly in the summer months. However, now they are only taking card payments we won’t be returning."
• "Food was decent but expensive, £13 for a burger that was a little on the over done side."
• "Menu a little steep for frozen chips."
• "Very Disappointing meals: Small, almost child sized portions and expensive."
• "Was going to be charged an extra premium for ordering scampi."
• "It’s far too expensive and things that should be working (eg the heaters outside) just aren’t."
• "Expensive and a bit shabby."