Address: Loughborough Rd, Ruddington, West Bridgford, Nottingham NG11 6LS, United Kingdom
Phone: +441159211171
Rating: 4.1
based on 208 reviews.
Service
Pros:
"The service we got was absolutely amazing.. the two ladies who were serving went above and beyond to cater for our needs."
"Was served by the lovely Anthony who was very friendly and attentive to our needs."
"Came here today for lunch greeted by a member of staff I believe her name was katie very polite, great service."
"Excellent service."
"The service was efficient and very friendly."
"Couldn't fault the service, all staff that served us that day were so attentive and nothing was too much trouble."
"Fantastic service this lunch time from Justin."
Cons:
"The service wasn't great, some of the staff had limited knowledge of the stuff on the menu and were unable to advise about food allergies."
"Service was slow and poor."
"The waitress was stood chatting at the bar."
"Service was lacklustre and disinterested."
"Service was ok but they didn’t really want drinks orders so ran off before I could add mine to the list."
"Food is alright but the front of house staff are appalling."
"The service left a bit to be desired & at the prices but it seemed to us that all they wanted to do was to pack up a go home."
Food Quality
Pros:
"The Food was fantastic and the staff were friendly and attentive."
"I had a burger and it was honestly the best burger I have had in years."
"The food was lovely with plenty to choose from was spoilt for choice."
"Food was freshly cooked, great tasting with good portion sizes."
"The food was exceptional with lots of new things to try on the updated menu, I can highly recommend the deli burger lol."
"The chicken breast was huge, as big as a main meal, delicious, chicken really moist."
"The food was great, the service very good and the waiter attentive and friendly."
Cons:
"The roast potatoes looked liked they had been deep fried a few times over. Hard, greasy and nothing inside."
"Pre booked Xmas dinner was dry and tasteless, tiny portions - sadly disappointing."
"The worst meal I’ve had in a long time. Tasted like days old veg left under a heat lamp because it was all raw inside and shrivelled on the outside."
"I ordered a steak sandwich and the meat was inedible. It was terribly chewy, all nervy."
"The steak was very tough and full of sinews making it even tougher."
"Awful experience, food was disgusting."
"The food was awful, bordering on inedible."
Atmosphere & Cleanliness
Pros:
"It's a lovely pub. Inside & out. With cultured gardens & areas to sit & enjoy a drink in the sun."
"Pub is very welcoming and comfortable."
"Nice pub, easy to find, tasteful decor and spacious, clean and lots of big LCDs."
"The interior of the restaurant is warm and friendly and very sympathetically done."
"Very clean and have special measures in place due to covid, such as a one way system and hand sanitizer at the door also staff wearing PPE."
"Aesthetically the place looks great! Plenty of space in the car park."
"The pub is clean and the toilets are fresh, always a good sign."
Cons:
"Knocked one star off because of the route to the toilet - the one way system takes you out the back door, walk all the way round the building in the rain to the front door then to the loo."
"Leaves unswept, even in the entrance doorway, curtains filthy upstairs and a dismal approach."
"Evidenced by filthy upstairs curtains, windows and wet slippy leaves right up to the Entrance (Autumn was 4 months ago)."
"Only comment is that now the front entrance is gone you have to walk through all the people smoking outside to get in which is not nice - especially with Kids."
"The upper level that we had was put aside for this funeral had a bucket and plastic container catching discoloured water from what looked like a ceiling ready to collapse."
"Toilets could have been a little cleaner!"
"This pub is looking tired, in fact some of the decor is probably old enough to remember my last visit."
Value for Money
Pros:
"Used to be reasonably priced for a family of 4 our meals with drinks came to around £40."
"Really good value for money."
"The food was amazing value and delicious."
"Two meals for £8.99 during the week. Bang on."
"The pricing of the food was very good."
"Price reasonable."
"Good value for money."
Cons:
"However, my only complaint is the fact that they keep altering their opening times."
"Not much choice, very expensive."
"Very expensive, family member ordered steak ciabatta, medium rare, came out well done, had to send it back."
"The drinks however were ridiculously priced."
"Shocked at price of fish and chip dble that of weather looked like a kids portion spent just under 100 for 4 people 2x fish chips and 2x steak and ale pies shocking."
"Expensive, food takes forever."
"Felt very overpriced for the quality of the food served."