Rose & Crown Kings Langley Reviews Summary

Service

Pros:

• "Our lovely waitress Nicky, who made us feel very welcome and went above and beyond."
• "The service offered by Gabriella Was excellent, she was lovely to be around."
• "Elliot and his team were exceptional in their service and very warm welcome."
• "Service was fantastic."
• "Gabriella has an exceptional ability to manage the bar efficiently, even during busy periods, all while maintaining a friendly and approachable attitude."
• "Service is Always excellent - welcoming, smiley and helpful."
• "The staff were professional and attentive and dealt swiftly with any requests."

Cons:

• "Another waitress swore at a customer."
• "Unfriendly and awkward barman."
• "Very upset with the service!"
• "Staff shortage, was overcharged the staff that they had in didn't know how to use the tills to amend the incorrect bill."
• "The service was slow and the food was average."
• "Service was very very slow."
• "The customer service is incredibly poor."

Food Quality

Pros:

• "The food is great."
• "The food was solid but the service was incredible."
• "The food was delicious. The steak sandwich is great and comes with a little pot of gravy."
• "The food was great - all of it with no exceptions."
• "Food was lovely, drinks were great."
• "Food was amazing, with a lunch menu as well as full menu."
• "The food is very tasty."

Cons:

• "It is obvious that the pie was brought in frozen and heated thru."
• "The main meal was a huge disappointment to put it mildly, it was lukewarm, the roast potatoes were soggy, the veg was all overcooked."
• "Food nothing but average."
• "The chefs seem to lack taste buds as the food was very unseasoned and plain."
• "My partner's choice of main was sold out so he settled for the fish and chips which, he said, was very greasy and the pea puree very dry."
• "The pie was overcooked giving very hard pastry."
• "The food was overcooked, over seasoned, and lukewarm."

Ambience and Decor

Pros:

• "Very impressed with the decor."
• "The pub looks stunning after being refurbished!"
• "Warm and inviting pub and restaurant with a lovely interior that is clean and well maintained."
• "Stylish gastro-pub."
• "Thoroughly enjoyed our dining experience at the newly refurbished Rose & Crown."
• "Recently refurbished so looks really nice."
• "Beautiful pub."