The Jovial Sailor Ripley Reviews Summary

Atmosphere & Decor

Pros:

• "Atmosphere was a nice chilled friendly vibe."
• "Nice decor and atmosphere."
• "Lovely pint of two in the garden, fabulous snacking food and lovely atmosphere."
• "Just a really nice atmosphere."
• "Lovely outdoor area for family and friends to enjoy the nice weather."
• "A generally friendly and inviting atmosphere."
• "The atmosphere in the pub was great."

Cons:

• "So quite noisy if you're trying to have a quiet meal and a conversation."
• "The only reason for the missing star is because we were given a table next to a very noisy group who he having a work’s Christmas dinner."

Service

Pros:

• "Friendly, attentive staff."
• "The service was excellent, very friendly staff nothing too much trouble."
• "Service and Staff were superb."
• "Staff were extremely friendly and chatty in all the right ways."
• "Staff were very professional and friendly."
• "The staff were friendly and we all had a lovely day."
• "The staff were all very polite and helpful."

Cons:

• "We had a long wait for service."
• "Ordered drinks while deciding what to eat and they took over 45 mins to arrive."
• "The service was slow, there was a distinct lack of customer service."
• "After sitting down we were not served for about 35 mins."
• "Food was ok although we waited ages for it to be served to us... but to be honest the service was shocking."
• "Waited 3/4 of an hour for food to turn up after ordering."
• "Very disappointed that it took two hours before our meal was served and when it did arrive veg took 10 mins to turn up!"

Food Quality

Pros:

• "Prices are all reasonable and quality of the food ticks the box for the price."
• "Food vas great ( got to try the Cajun chicken and ribs 😉😋 )."
• "Very generous portions and super quality food."
• "The food was absolutely delicious too and was served fresh and piping hot."
• "Food awesome."
• "The food was superb."
• "Food was really good, nicely cooked."

Cons:

• "Honestly, I have had tastier, cheaper meals in nicer pubs, where there is more attention to detail to the food and the customer."
• "The chips were rather bland and some had little bad black bits on them."
• "The sausage was fine but the potato was not freshly made it was warmed up and was vile."
• "Our food was mediocre."
• "Nothing exceptional l had pate which was nearly frozen when served."
• "Food was really disappointing."
• "Food a great disappointment."

Value for Money

Pros:

• "The cost of the food is VERY reasonable."
• "And the bill was fairly reasonable."
• "Excellent value for money, friendly and efficient service."

Cons:

• "The only negative was that a pint of diet coke cost £4.50 - is that a normal price for coke now??"
• "A bit more expensive than some pubs, but worth it."
• "Only downer now is that the Guinness has been put up to £5.15 a pint!!?? Beer is around £4.40 a pint. Why is Guinness 75p more expensive?"
• "Burgers were dry and definitely overpriced for what you get."
• "The food quality is not high enough and does not match the price charged."

Facilities & Accessibility

Pros:

• "What a lovely surprise it was to find that this quirky pub had so much to offer, from very well organised different outdoor seating areas with a huge marquee, private huts to ample indoor seating are with rustic decor."
• "Nice large garden with play area for children."
• "They are set up for both indoor and outdoor dining including some heated huts for those wanting to embrace al fresco during the colder months."
• "There’s a wonderful outdoor seating area with some cute shepherds huts that are great on a summer’s evening."
• "The back garden is a very nice place to sit in the summer and lovely place to go if you have any kids as they have a playground for them!"
• "There's a children's playground which is completely fenced off in the pubs garden which is great for keeping the little ones entertained."
• "Everything is disabled-friendly (under the canopy is a slightly uneven surface)."

Cons:

• "Both times I've struggled opening the disabled toilet door wide enough to get my wheelchair through, without bashing my hands due to stuff being stacked up where the door opens."
• "Car park was full (for our 1.30pm lunchtime booking on a Sat), so we had to park elsewhere."
• "Clearly understaffed and lack of customer service basics."