Bucks Head Reviews Summary

Atmosphere

Pros:

• "Great beer, lovely atmosphere and the food looked good."
• "Nice pub, an overnight stay whilst I explored the amazing Shropshire Hills which the pub is ideally situated for."
• "What lovely pub!"
• "Fab beer garden sat in the sunshine with beautiful flowers all around."
• "Lovely local atmosphere with friendly and approachable staff."
• "All around a good vibe and friendly service."
• "Lovely warm and welcoming pub. You could tell it's a favourite with the locals, with people of all ages there on a Sunday lunchtime."

Cons:

• "Not a relaxing atmosphere with a large group of young people some of which were in and out of the toilet clearly on something."
• "Sadly the atmosphere is lacking somewhat, as the interior is just set out with tables in a school canteen style."
• "Pub itself had no atmosphere, Think the churchyard behind would of been a better option."
• "Not great atmosphere with bright lights and music provided by a radio."
• "However, staff didn't seem to be taking social distancing seriously - no face coverings, no perspex screen at the bar, staff standing over you when taking orders too close."
• "Extremely loud and rude middle-aged men swearing and laughing with no consideration for anyone else in the place."
• "The only down side of The Bucks Head is that the television drowns out conversation sometimes, however, I could ask them to turn it down I guess."

Staff and Service

Pros:

• "Staff were extremely friendly and polite and very helpful."
• "Incredibly friendly staff."
• "Very friendly easy going staff."
• "The service was friendly and efficient and nothing was too much trouble."
• "Friendly staff, good food - especially breakfast - with very generous portions."
• "The young Lady behind the bar was extremely friendly and keen to ensure that we had everything that we needed."
• "All I can say that the service I received from the waitress Marzena was above the standard of my expectations, how good it is to meet such smiling and friendly people and perform their work with passion."

Cons:

• "After popping in to use the toilets then check the menu for gluten free options, we were confronted by an extremely rude female staff member."
• "Staff a bit surly. Would not take drinks order at table outside unless we got up and went inside to pay first."
• "Staff were about 16 and didn't have a clue about service."
• "The staff had poor customer service in that they weren't particularly welcoming to us or others, and sometimes they didn't even look at customers when they were speaking to them."
• "Bar staff rude and doing silly Chinese imitations."
• "The staff are rude it is that simple shouting and swearing at customers over breakfast."
• "General vibe behind the bar is unorganised, and the stressed bar staff came across as rude."

Food Quality

Pros:

• "Must say the food was delicious, Very generous portion sizes for the price they charge."
• "Food was fab, we had two of the Greek main dishes and we felt like we were back in Greece."
• "All dishes were served piping hot, were fresh, delicious and plentiful."
• "A generously sized potion of fish goujons, mash and peas was presented to my son, which looked and tasted so delicious any adult would have been just as happy."
• "The Greek food is absolutely brilliant. Cooked properly using authentic ingredients by a Greek chef."
• "Food delicious and value for money."
• "The food was as good as any we've had in a Greek taverna. Incredibly generous portion sizes too."

Cons:

• "Fine for pub grub but way over priced."
• "We had a terrible stay, breakfast is poor, rooms terrible quality, mattress uncomfortable."
• "delightful staff but the worst pub food I'v experienced."
• "Food was okay, but as usual, overpriced."
• "Waited over an hour for overpriced tasteless food."
• "It has to be the worst meal I’ve ever had? The cauliflower was yellow and soggy with a nasty taste."
• "Couldn't eat most of it as it tasted off."

Accommodation

Pros:

• "The room we stayed in was very clean and well maintained."
• "Comfortable bed and room."
• "The rooms were spacious with tea making facilities and a complimentary bottle of water."
• "Room was clean comfortable and big enough for 2 people who like to spread out."
• "Great value for money. Room was clean comfortable and big enough for 2 people who like to spread out."
• "A great place to visit."
• "Nice pub. Decent food. Excellent rooms."

Cons:

• "The rooms are a little tired, the bed was fine for me but if you had any kind of back condition you'd be bang in trouble."
• "The initial impression of the room seemed a bit dowdy with quite dull unironed bedding."
• "There was a significant underfloor leak next to the bed which meant the carpet was soaked, however I wasn't going to make this an issue, until we were asked to leave the room at 8.15am, the day after my birthday!"
• "Very worn and dated: sheet didn't fit on bed, awful quality pillows and towels, bathroom and bedroom mouldy walls."
• "The initial impression of the room seemed a bit dowdy with quite dull unironed bedding."
• "The vegetarian option was even worse; a slab of root vegetables forced into a dish without any seasoning."
• "There was a significant underfloor leak next to the bed which meant the carpet was soaked."

Value for Money

Pros:

• "Highly recommended. Competitively priced."
• "Prices are much better than London's pubs."
• "Food was fantastic pricing is what you would expect tbh so good nice warm friendly place."
• "Very reasonably priced for the portions."
• "Sunday lunch was good value, good quality and just enough to make you question .....pudding yes or no."
• "Our food bill with drinks came to roughly £70 which was very reasonable given the quantity and quality of the food."
• "Great value for money."

Cons:

• "Fine for pub grub but way over priced."
• "Food was okay, but as usual, overpriced."
• "Waited over an hour for overpriced tasteless food."
• "Definitely came out of a microwave packet and not worth £10 let alone £16."
• "Food portions a hit on the small side. My meal was £18 and came with about 7 chips."
• "Food was good if a little expensive(compared to where I usually eat)."
• "To top it all the card machine was broke and they only took cash!"

Facilities

Pros:

• "Absolutely nothing wrong with it, good beer and well kept. Beer garden was fine."
• "I popped outside to the garden to vape after our meal and was pleasantly surprised to see they have patio heaters."
• "We sat in the lovely beer garden overlooked by a quaint church, it really is an idyllic setting."
• "Free on-street parking opposite the pub from 4 pm till 10 a.m."
• "Lovely beer garden with lots of seating and a covered area for outdoor eating."
• "Quick table service in operation."
• "Friendly pub with a fair sized garden which backs on to the churchyard."