JM Oriental . Kitchen & Dim Sum Reviews Summary

Category: Dim sum restaurant London

Address: 28 Heritage Ave, London, NW9 5GE, United Kingdom

Phone: +442089126215

Rating: 4.1
based on 146 reviews.

Food Quality

Pros:

  • "The Cantonese Roasted Duck is very delicious indeed."
  • "Food was delicious."
  • "Been here twice and doesn’t disappoint for both times."
  • "If you are expatriate and want to try authentic Cantonese dim sum, this is the choice as well."
  • "Food was good, my recommendations would be the calamari."
  • "Really Great food in a surprisingly upscale decor. What a little hidden Gem!"
  • "The Lobster is fresh and tasty."

Cons:

  • "This experience has put us off ordering takeaway as a home delivery, as we can't reconcile the great reviews and the disappointing experience when we order for home delivery."
  • "Dim sum not good either, not fresh nor juicy."
  • "Aromatic roast duck was stale and very little of it from a small leg."
  • "The food is terrible, it came cold and raw."
  • "The food was terrible as soon as we tasted the rice was as thick as it could be lumps of curry powder and no where close to singapore fried rice."
  • "The sweet and sour prawns was rubbery with a watery sauce. The ribs were too salty."
  • "I can taste it wasn't fresh and just seemed from frozen supply."

Service

Pros:

  • "Service was fantastic."
  • "The service was very good, pleasant and attentive, with lots of smiles."
  • "Most friendly staff I have seen in a while."
  • "The service was excellent by all staff, especially Alex, who went out of his way to entertain us throughout the evening."
  • "Great food and good service."
  • "Staff were very friendly and attentive."
  • "The staff are very accommodating."

Cons:

  • "Then again have to wait for long time for bill."
  • "Disgusting poor service!"
  • "Also it was annoyingly cold in the restaurant, we raised that issue which was brushed off with indifference."
  • "Service is so so… I think the staff could be a more friendly and engaged but small quibble given the lovely food."
  • "The hostess was sneezing all night into her hands and never washed them once."
  • "We were initially met with a moody waitress who made it clear she was put out because we didn’t book ahead."
  • "Service was not so good 3/10. Slow."

Value for Money

Pros:

  • "Lovely ambience, good value."
  • "Price OK. Not the best value for money but can't complain too much either."
  • "Stellar Chinese food that is worth travelling for."
  • "Worth the journey from central London!"
  • "Good value."
  • "Excellent dim sum…probably one of the best places in London for dim sum (and I’ve eaten a lot of dim sum over the years in London). Fairly reasonably priced for the quality too."
  • "The food is well worth the premium that you pay."

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