Address: 24 Middle Ln, London, N8 8PL, United Kingdom
Rating: 4.8
based on 149 reviews.
Product Quality
Pros:
"The sourdough is excellent and Sophia is just as fantastic as this bakery."
"The bread and the pastries were perfect! It's amazing how Sourdough Sofia always manage to be up to the high expectations."
"The bread and cruffins were absolutely delicious! My family and I loved the experience."
"Every single one of these were scrumptious."
"The N8 sourdough bread is divine. And they make the best tasting granola I've had."
"The best pastries around! Love trying the different monthly cruffin and doughnut flavours."
"The pastries were incredible and barely lasted 15 minutes before being eaten."
Cons:
"It was shocking that none of them were crispy (pain au chocolat, cruffins, baguette)."
"The sourdough is awful, and I find they are (including the baguettes) always over cooked."
"Pastries are too sweet and sandwiches are uninventive and lack flavour."
"Bread is so average. New Yorkers would laugh at their poor quality ‘sourdough’."
"The pastries they have at the front are DIVINE!! the best pastries I've ever had, especially the cinnamon one. However their mince pies and pannetone were really disappointing."
"Every time I return I am a little disappointed. This time it was the Olive focaccia which was significantly smaller than it used to be and also less generous with olives so not as tasty."
Customer Service
Pros:
"Sophia was kind and generous with her time while in the midst of an exciting expansion of the bakery."
"The staff was was incredibly friendly and the bread and cruffins were absolutely delicious!"
"The staff are friendly and helpful but the food has gone downhill."
"The staff were very nice and helpful. I had the sausage roll, cheese pretzel, chocolate pecan croissant, and the chocolate babka, and they were all divine."
"Customer service is something you won't find anywhere else. They're warm and welcoming all the time."
"Staff are great, if there's a big queue they come out and grab your coffee order to speed things up and even occasionally bring you samples."
"Sophia and Jesse has kindly taken me on for work experience recently."
Cons:
"The service was not better, not even a smile, and just asking if we had decided already."
"Good products and decent coffee, however the service isn’t as great! Staff aren’t friendly at all."
"Terrible customer service. And price! Spent almost £20 on a couple of loaves of bread and two crumpled lopsided Pastries today."
"Unfortunately, the staff is not as nice as the pastries in the shop."
"Shame they don't have more than one paypoint so more than one member of staff can serve. Had to wait ages just to get a loaf of bread."
Accessibility and Convenience
Pros:
"I used the 'order&pick up' service and it was brilliant. My order was prepared on time, the lovely staff handed it to me with care and with a smile."
"I finally could see with my own eyes & sample the beautiful sandwiches & pastries."
"Highly recommended on all her bakes from this shop. Go early as most items get sold out daily by afternoon! Not kidding!"
"We always bring people when they visit! Everything is delicious - the best pastries I think I’ve ever had."
"Not only have the products been absolutely delicious every time I've visited in person, but I asked for a special delivery this week before Christmas."
Cons:
"When I arrived, the daily sandwiches were all sold out, but it was made up with a super nice and flaky sausage roll + latte."
"I think their menu is too big which is why the quality is so variable."
"I love their sourdough bread as well but I don’t buy it as they don’t have a slicer."
"However, I find it a shame they don’t give any stamps unless you spend £5 as most of their small loaves and the focaccia are £4.40."
"I went in today to get a couple of bits for my girlfriend as she loves this place, the lady behind the counter was so helpful in helping me choose what to get, and she even threw in a couple of cookies as I had come from so far."
Price and Value
Pros:
"While of course there are cheaper places you can go for bread, sweets and coffee, you have to keep in mind the high quality ingredients Sophia uses."
"We’re living in tough times where it feels like everything is expensive, especially in London, but I love spending my money here - for the quality every single time."
"Having seen the journey Sophia has been on for the last few years and all that it has taken for her to endure the challenges and get to this point, I am more than happy to pay a fair price."
"I’ve moved to Crouch End a couple of months ago and can’t get enough of Sourdough Sophia bread and pastries. Absolutely delicious!"
"You get a real sense of community and a feeling that the staff genuinely enjoy working there!"
Cons:
"It was a bit pricey compared to other bakeries in London, the sandwiches are too small, not enough for lunch."
"The croissants and basque cheesecake are still nice hence the 2 stars."
"This place would die in one day in Paris. New Yorkers would laugh at their poor quality ‘sourdough’."
"Prices are a bit on the higher end but I do know its in Crouch End and it's a small business so we do try to support them."
"Every time I return I am a little disappointed. For me, the high prices no longer represent value for the produce."