ALDI Reviews Summary

Category: Grocery store London

Address: 632-640 Kingsbury Rd, Kingsbury Circle, London, NW9 9HN, United Kingdom

Phone: +448000420800

Rating: 4.3
based on 145 reviews.

Product Quality and Selection

Pros:

  • "Great produce and usually at a decent price."
  • "Great for shopping groceries at low prices and great quality."
  • "Their own range of products is very good quality too."
  • "A well stocked supermarket with a good range of products and produce."
  • "A brilliant shopping experience. This particular Aldi has a huge range of food from a bakery to a fantastic range of fruit and veg to a great selection of wine."
  • "One thing that aldi do well is their sourdough crumpets and they last for 3 weeks in the fridge without getting bad."
  • "Great products at amazing prices!"

Cons:

  • "Recently although the prices are much higher the quality of fruits and veg is going down."
  • "Food packages ripped open and contents spilled across the floors, I will not be visiting this ALDI again."
  • "I like to shop in Aldi, but they disappointed me lately with the quality of the meat especially with the chicken breasts and minced beef."
  • "For perishable items aldi is useless."
  • "Some items are often completely sold out, making me think they could do with trying to ensure popular products are always available."
  • "Most basic vegetables and fruits are slightly expensive than other shops in the area."
  • "The branded products are quite expensive."

Customer Service

Pros:

  • "Some of the staff are kind and lovely, you get the feeling of good service and hospitality."
  • "You can almost always get what you need, the staff are really friendly n the check out queues are always quick."
  • "Nice and quick working staff."
  • "just wanted to leave a review for Vish for the excellent customer service she provided us on our visit to your store."
  • "The service was extra nice and I was served by Abdul."
  • "Good service, some really nice staff there."
  • "Aldi is a good place to do shopping. It has got good customer service. The staff is very friendly."

Cons:

  • "I have noticed recently the staff of this branch talks a lot with each other especially when they scan items which lead to duplicate them on the receipt."
  • "Their newly recruited Asst. Manager Anoop was the worst behaved person I have seen in a store."
  • "The checkout process is sluggish, and the employees are unhelpful."
  • "Customer service is not that great as I have noticed some assistants don't speak very good English or speak any English at all..."
  • "In general Aldi is great value for money and have a good range of foods. However the staff in this branch are a disgrace."
  • "The cashier Ani has poor customer service."
  • "Incompetence staff especially person name Neha, she asked me for id when i was buying energy drinks, bare mind im 28 not 14, so that situation shouldn't have place..."

Parking and Accessibility

Pros:

  • "1.5 hours parking enough for shopping."
  • "Free parking behind the building, its important to input your reg number after shopping in to the screen near cashier failing to do so may result in parking fine."
  • "Great for parking at the back of the store and FREE."
  • "Always an excellent selection of goods of varying quality with prices to match (cheap and cheerful or a little extra for better stuff). Staff are helpful and efficient and you'll never be waiting long in a queue."
  • "Good prices, products available and free car park."
  • "Great parking facilities at the back of the store."
  • "The car park is behind ..using Berkeley Rd."

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