Address: Bridge St, Reading, RG1 2AH, United Kingdom
Phone: +441189511599
Rating: 4.3
based on 172 reviews.
Service
Pros:
"The staff were very kind, friendly and attentive."
"Excellent service for diners with allergies. Staff managed my daughter's severe allergy with confidence and full understanding."
"Massive thank you to Sujata for looking after us so well this evening."
"Being able to pay from phone by scanning QR code and entering table number also speeds things up."
"The most wonderful waitress named Scarlett."
"The waitress was super cool too! (Ellie i believe, short girl wirh glasses) brilliant service with a smile, very helpful and brilliant with my two boys! :)"
"Credit and huge thanks to Jack."
Cons:
"Very disappointed with level of service today. Main order took ages to arrive."
"Great food but incredibly slow service."
"Service was very slow, although the server himself was very friendly."
"Very slow service, delayed meal of 40 minutes, drinks weren't on time."
"The service was nice, but I have been to other wagamama that have better service."
"Service can be a little lacking at times, which is surprising considering the number of staff."
"Food was good, however staff was not professional enough and not welcoming."
Food Quality
Pros:
"Delicious Fire Cracker Prawn Curry and a really positive experience."
"The overall experience was extremely great, especially if you like hot chili food."
"The texture of the sauce was rich and creamy and the taste and portion size was okay."
"The food was hot and tasty, I would definitely recommend it to y’all."
"The food was very flavourful and you get what you pay for (the portions were quite big) unlike other places."
"The food feels so fresh, healthy and tasty."
"The food is presented beautifully (like you would expect with traditional Japanese food!) which makes it that much more authentic."
Cons:
"The worst takeaway, the order was incorrect. The chicken was so dry it was like chewing on sand."
"Steak was tough and still frozen in the middle and my wife's rice dish was lacking sauce."
"The ramen was awful. A sticky mess of noodles one could barely eat."
"Sorry to say, I had a ramen called Tantanmen (name sounds like Japanese noodle) but that is absolutely not the ramen we have in Japan."
"Spicy Chicken Ramen - is literally water with chilli powder swimming in it, not much flavour."
"No soup on ramen! No salad on katsu ever and stone cold udon."
"Food was absolutely terrible. Most unflavourful ramen I’ve ever tasted."
Value
Pros:
"Being able to pay from phone by scanning QR code and entering table number also speeds things up."
"The large juice is 4.95£ when boost juice is 3 minute walk away, cheaper and larger portion."
"The food was tasty and the portion sizes were amazing."
"I really like Wagamama. I think the food is really really good."
"Reasonable prices and atmosphere just great 👍 thank you, we'll definitely come back."
"Good selection of mains, sides and desserts available and all very reasonably priced."
"The food was flavourful, prices seem fair, and great customer service."
Cons:
"As a no-frills dining experience (no bookings, benches for seating, pay on mobile) I would say it is quite expensive so we won’t be frequenting it but a good place to go from time to time."
"But, when a meal with a side and a drink costs the same as a week's shopping its really hard to give a positive review, especially for what is ostensibly very basic food."
"Ratio of chicken to rice is like 1:5 (at kokoro its 1:1 ratio) and not much noodles."
"For 2 mains and a side, we were given 4 massive plastic boxes, none of which was compostable."
"Vegan section menu but so overpriced!"
"Considering the portion sizes of the food it should be cheaper."
"Why is there a compulsory service charge added? This really annoys me, I should be able to make my mind up whether to tip or not."
Ambience
Pros:
"The restaurant was very busy when we went, so seems to be a popular restaurant. It is also nicely decorated."
"The location of this Wagamama is absolutely stunning! Just next to the river and has a wonderful atmosphere."
"Good music, lighting and interior design."
"Eating here is an experience! The dimmed lighting and cosy furnishings go so well together."
"As with all Wagamama’s the food is awesome but the design and atmosphere of the Reading branch is fantastic."
"Ambience is good as in the interior decoration. Service wise, it was only decent, I'd recommend having more staff in during peak hours to attend to tables more frequently."
"Clean, well presented and friendly Asian cuisine offering a variety of Japanese noodle, soup and rice dishes for every palette."
Cons:
"The queues tend to be long (I guess they're really popular!) and the food comes out of order so you may end up watching your mate eat halfway through his meal before you had any."
"The atmosphere is pretty bad due to an awkwardly 'hip' seating arrangements result in sitting at a long table where one particularly loud couple can ensure that nobody else can have a conversation."
"Food was tasty but I have to say place was so crowded and loud it was hard to hear your own thoughts."
"Sometimes it can be slightly over crowded at times and the benches don’t always help this."
"The interior and vibe is nice however I wouldn’t go for a classy dinner here."
"Poor service, very uncomfortable with main door kept open."
"However the management team seemed a bit abusive towards the staff."