Café Nucleus Rochester Reviews Summary

Location and Ambiance

Pros:

• "The experience is set in a very upscale room within the cafe itself."
• "The atmosphere was very pleasant, the choice to dine inside or outside - we chose outside under the vines in the cool breeze."
• "The decor was beautiful and we loved the whole experience."
• "Really lovely place on Rochester high street with a Mediterranean themed courtyard to the side with outdoor seating."
• "An oasis of refined calm in the centre of Rochester."
• "The restaurant also houses an art gallery where exhibitions and workshops are held. The premises are tastefully decorated."
• "The building is truly magnificent and the christmas tree next to the opulent fireplace definitely makes if feel elegant but cosy."
• "This place has a lovely ambience, which makes you feel relaxed."
• "From the moment you step inside, you'll be greeted with friendly smiles and a warm ambiance."
• "What a stunning place. Every attention to detail on the ambience and venue were amazing."

Cons:

• "Only downfall was the 'techno jazz' playing in the background (it may not have been that but that's the closest explanation of music) and Harry Potter being played in the toilet."
• "I would sit outside in the summer though as inside was rather hot."
• "I believe the menu has too many choices except for deserts (not enough, even though I did enjoy the apple crumble). I didn't give 5* as the noise from some sort of machine coming from the bar area and the closeness of tables."
• "The downstairs area should just be for coffees and quick snacks only."

Service

Pros:

• "Service was superb - Ali served us and her manner was a courteous, friendly, professional rapport. We were not rushed, and we did not have to wait long before our delicious English Breakfasts were on our tables."
• "The staff were very professional, friendly, attentive and very accommodating."
• "Staff are polite and helpful."
• "Service is always friendly and efficient."
• "One of your staff Ivan really goes above and beyond! He really is a delight."
• "The baristas at Café Nucleus are true masters of their craft, whipping up everything from classic cappuccinos to creative latte art designs."
• "The staff are happy to be flexible with the menu."

Cons:

• "What I was disappointed with was the fact that when I booked I mentioned a seafood allergy twice and when we arrived I was assured they had taken this into account. The food when it came was on a 2 tier stand with salmon sandwiches tucked in on the same plate with everything else and no provision made to substitute the salmon that I could not eat for an alternative."
• "We then asked for one of our party to have coffee instead of tea which was accommodated we requested lactose free milk only to find out on the second cup that the first was not lactose free which caused my friend no end of stomach problems later."
• "Expected to sit upstairs despite babies being put on the booking."
• "Nobody to open the closed double doors when can see struggling to get a buggy in and rude staff."

Food and Drink

Pros:

• "Very large selections of teas and alcohols so there is something for everyone’s palate. All of the food was fresh and of a good quality."
• "The freshly baked scones are definitely the best part!"
• "The eggs royale were perfect and delicious. High quality ingredients used."
• "But what really sets Café Nucleus apart is the delicious food!"
• "Tried the evening menu last night. It was outstanding."
• "The food was really good, will definitely return."

Cons:

• "I was a bit underwhelmed by the quality of the food on this occasion."
• "Not a great selection of non-alcoholic drinks. Soft drinks were limited to a couple of fizzy choices or tap water."
• "We did find the sandwich fillings to be very sparse and quite disappointing."
• "Portion sizes are a bit on the small side."
• "But the food was hideous and very poor quality and substance. I didn't eat my mains."

Value for Money

Pros:

• "In comparison to many similar venues, I believe the prices to be fair and the value for money is spot on."
• "Food was excellent and the prices were not outrageous for what you got."
• "Considering the level of service and the quality of the food, the prices were quite reasonable."

Cons:

• "The prices are a little high for what you actually get."
• "It's quite expensive for what you get. You are mainly paying for the location and the atmosphere."

Overall Experience

Pros:

• "I will definitely be returning and would recommend to anyone."
• "I have been to many places but this place tops it. If I could give 10 stars I would."
• "All in all, a wonderful experience."
• "A must visit if you're in Rochester."
• "It's a delightful spot that's perfect for solo visits, catching up with friends, or even working remotely."
• "What an absolute gem, really impressed with this place."

Cons:

• "Was expecting more from such a highly rated place."
• "Wasn't the best experience I have had here."
• "The worst experience of our visit ;The toilets."