Mo Lin Chinese Restaurant, Crawley Reviews Summary

Service

Pros:

• "Staff friendly, would definitely visit again!"
• "Very friendly staff."
• "The staff are super friendly, open and approachable and very alert from the moment you walk in and waited to be seated."
• "Service is good and food is always hot and delicious."
• "The service was very attentive and it wasn't too slow but it was good that they did warn us before we committed to staying."
• "The waitress was very efficient, and her service was impeccable."
• "The staff are attentive and friendly."

Cons:

• "Terrible service, I can see why this place is rated so poorly."
• "Never going again and would strongly recommend you avoid this place."
• "We waited at the table for 15 mins before we even got a menu."
• "Two of the female Waitresses were extremely rude!!"
• "Good quality food but the service is appalling."
• "Service wasn't great. One lady actually appeared quite rude."
• "Very slow service and rude staff."

Food Quality

Pros:

• "The food was very nice."
• "Excellent Chinese restaurant. Great food served there."
• "The roasted skin is crispy, meat is soft and the smell is wonderful."
• "Food quality was excellent, portion sizes were good as I hate to waste food but these were good and enough to order one for the few at the table or one as your main meal."
• "the food was fantastic and friendly service as always."
• "Food was Fantastic, we came based on recommendations from friends."
• "Best Chinese food ever, My wife and I choose to eat there for any special occasion."

Cons:

• "Food was average, buffet a bit pricey for cheap meat etc."
• "Half the food me and my friend ate was tasteless."
• "When delivered we open the food tried the food the ribs were rock solid, prawn toast was burnt, chicken wings were over cooked."
• "Food really bad Butterfly prawns was tough and dry greasy like been done since yesterday same for the deep fried squid."
• "So these are supposed to be Chili and garlic ribs?!? Never seen anything like it!!"
• "the food is really tasteless, horrible..the portion is really small (like children meal)."
• "Food is average at best when it finally arrived."

Atmosphere

Pros:

• "Everything from the atmosphere (cute decor, nice lighting), to the mellow music to the service, was great!"
• "Atmosphere is good, good for casual and relaxing evening out to enjoy Chinese food."
• "THE ATMOSPHERE OF THE RESTAURANT IS CALM AND RELAXED"
• "The steam buns were great and we loved the chilli salt chicken."
• "Fair haired girl with glasses served us, didn't get her name but her customer service is great so she deserves the recognition!"
• "This is our favourite Chinese restaurant and it's all because the food is consistently excellent."
• "We also visit the restaurant every now and then, they have a slightly unique buffet style where they cook everything fresh!"

Cons:

• "THIS IS A DELIVERY RESTAURANT FIRST AND FORMOST DINE IN YOU ARE SECOND."
• "We noticed that the staff were staring at us all the time we were there and definitely talking about us!"
• "The atmosphere just didn't feel welcoming at all and the staff did nothing to help that."
• "All they did was walking back and forth watching us eat which was quite uncomfortable."
• "They make you feel uncomfortable because you didn’t order from the main menu."
• "I did not feel CoVid safe as there was far too many people in such a small area."
• "The service was really bad and has been the last couple of times."