Oodles Bradford Reviews Summary

Food Quality

Pros:

• "Food arrived fast, was piping hot and portions were great."
• "Chicken and beef in the noodles were packed with flavor."
• "Everything was so fresh, tasty, hot and packed a punch."
• "The food was piping hot and delicious, but a bit too spicy for our liking."
• "The taste was delicious."
• "Food was absolutely delicious, excellent customer service."
• "The guy in the front was really welcoming and helped walk us through the process of ordering."
• "I ordered the Sweet and Sour Chicken and Fish with Udon noodles."

Cons:

• "Overpriced and the food was cold."
• "The food was 'okay' and nothing special."
• "The food was really cold when I got it I could not rewarm cause it was prawn n chicken."
• "STALE AND COLD FOOD."
• "The flavours that I have become used to in Chinese takeaways compared to the flavours receiving the same items in here where disappointing."
• "The food wasn't even Chinese, it's a fake copy of Chinese food."
• "The food isn't even Chinese, it's a fake copy of Chinese food."
• "Really not value for money, taste wise -1 it tasted like old chicken cooked twice also it was bland and No Chinese flavours at all."

Service and Staff Friendliness

Pros:

• "Staff were friendly and helped us with the order."
• "The service was excellent and the guy serving us (I believe he was the manager) took his customer service very seriously."
• "Staff are lovely."
• "Staff were really helpful to show us the dishes and help us choose."
• "Staff was very friendly especially Kye at the counter who helped us in selecting food."
• "Really enjoyed it!! The guy in the front was really welcoming."
• "The guy serving us was really lovely too."
• "Service with a smile! It's rare to find good food + EXCEPTIONAL Customer Service served together in one dish!"

Cons:

• "When I called to complain the guy tried to tell me that it’s because I had ordered from Uber that’s why it was expensive."
• "Found a hair in my food midway through my meal."
• "The food was really yummy. I ordered a Large box for takeaway. I checked afterwards and the box was medium instead of Large."
• "I Order 2 meals and asked for one of them to be made hot. They made the wrong one hot and when I mentioned it to them they said the one I asked for “comes like that“..spoilt my meal."
• "The food isn't even Chinese, it's a fake copy of Chinese food. The packaging is completely wrong, noodles at bottom, sauce dripping out of boxes."
• "I have had to make numerous phone calls almost an hour later only to find out that no one has come out and still no food."
• "I rang and talk to a girl and said her can i please order oodles mix large box please because the line was not very clear she just hung up the phone on me."
• "Waited at the counter for 10mins wondering if i was even at the right counter. Eventually got served by staff who could clearly see i was there."

Portion Size and Value

Pros:

• "Portions were great. Actually couldn't finish and had to take home."
• "Our food portions were very generous."
• "Portion sizes are very generous, neither of us finished ours."
• "Regular looks small but it more than enough for lunch at a really good price!"
• "Portion size for a medium box was huge couldn’t finish ourselves."
• "Food’s quantity was also great, enough to fill your stomach."
• "The food absolutely fills you up. It’s amazing 💯"
• "Good choice , cheaper in lunchtime hours, therefore its best to get in that time."

Cons:

• "Just paid £10.99 for a box of chips, they only added 4 pieces of chicken and 2 prawns which I paid extra for."
• "Honestly the chips weren’t even fresh."
• "Large box was filled with rice and noodles to top and a bit of chicken."
• "Just got ripped off I just paid 10.99 plus delivery for a meal that was not good at all."
• "Very Expensive. The rice tastes like uncle Ben's rice from morrisons."
• "With the Expensive price they don't give a drink with the meal so be ready to choke to death."
• "Ordered a few different things today and every flavour was on point. Im baffled it was amazing."
• "I ordered a medium box there were plenty of prawns but they were soggy and not nice."

Ambiance and Cleanliness

Pros:

• "Restaurant was clean, modern, there was plenty of seating, and there was even hand sanitation."
• "Had food from here today & it was soooo good! Dine in nice & clean."
• "The restaurant itself was incredibly tidy and clean, a testament to the care and attention paid by the staff."
• "This was our second visit to the restaurant with my family and I felt obliged to leave a review."
• "Really great place. Really nice delicious and tasty food."
• "Excellent customer service. The staff are very friendly and welcoming."
• "Visited this place with my family, from Huddersfield. Customer service was excellent. Nice, clean, spacious environment."
• "Went in after chemo for mouth cancer, can only eat soft food, the guy behind the counter didn't know this at first but he was so lovely."

Cons:

• "The chips were soggy and just drowning in this disgusting red sauce. Same with the wings."
• "The food is good, but sometimes burnt, but the staff are quite rude and most of them look like their in drugs tbh."
• "If I had to say a negative it would be...it was cold to sit in and eat. Front door wide open all the time, terrible draft into the seating area."
• "The food is literally crammed into boxes with all the sauces at the bottom."
• "Not properly thought out as it gets very messy and also leaks through them as well."
• "Staff need to be more hands on instead of standing behind the counter texting away whilst dealing with clients."
• "Food came around 10 mins. Food was banging! Absolutely delicious 😋"
• "I can't recommend this place enough! Brilliant layout and design, friendly staff and the manager goes above and beyond."