Xiang Xiang Reviews Summary

Customer Service

Pros:

• "Absolutely brilliant customer service!"
• "The woman on the phone explained to me that my order would be soon."
• "The delivery guy was brilliant and very polite to me."
• "Bonus points for the adorable kitties on the delivery bag."
• "I've been reading the reviews and it sound like uber eats are to blame for the bad reviews."
• "The restaurant owners threw in spring rolls and prawn crackers gratis."

Cons:

• "Absolutely starving but couldn't eat the special fried rice as it had a similar texture to rice pudding and was flavourless."
• "Food ordered through Uber so told by her was their problem."
• "Absolutely nothing except stale over cooked chips with a bit of soy sauce on with full fried onion."
• "This isn't a chippy that makes proper chippy chips, they're frozen chips that are deel fried/over cooked, horrible taste."
• "We have waited in excess of two hours before now and allowed it but tonight ordered at 6:40 and at 9:30 still no food."
• "Waited over 2hrs and 30mins and we literally live around the corner, we only ordered English and 1 portion of fried noodles, the pies were microwaved."

Food Quality

Pros:

• "The food is very good. I ordered quarter of duck with pancakes, seaweed, egg fried rice, chicken soup, vegetarian chicken sweet and sour."
• "Our food is always delivered quick and hot, Prices are great for the quantity of food you get, we always have leftovers!"
• "Proper delicious food, promptly delivered on a busy and rainy Sunday night."
• "First time ordering tonight off uber eats. The food came super fast! All of it was fresh and piping hot and delicious."
• "I had spring rolls and then egg fried rice and shredded chicken and it was very nice and tasty and very filling."
• "The food was excellent and very generous portions. Great menu."

Cons:

• "Salt and pepper chips consists of lots of ongoing and nothing else."
• "Kung po chicken was very soggy with 2 slices pepper and yet again mainly onion and nothing else."
• "Chicken in garlic chilly sauce was dreadful. Sauce was like wall paper paste along with the chicken having this rubbery texture."
• "The OK ribs were fatty and tastless the duck were that hard it cracked one of my teeth!"
• "The only thing that were hot were the pancakes for the duck."
• "Chips were more like oven chips that had been sat there all day."