The Red Lion - JD Wetherspoon Reviews Summary

Category: Pub

Address: 3 College St, Petersfield, GU31 4AE, United Kingdom

Phone: +441730235160

Rating: 4.0
based on 171 reviews.

Service

Pros:

  • "Staff were polite, friendly and helpful."
  • "Service is good and food was delivered to table freshly cooked 10-15 minutes later."
  • "Staff were very friendly, polite and customer service was the best we'd had in a wetherspoons."
  • "Considering it was a Saturday morning and busy, I ordered a full English and it was served quick, hot and cooked really well."
  • "Got served by a nice young lady quickly."
  • "Service was excellent despite it being very busy last night."
  • "Really friendly and helpful staff too."

Cons:

  • "Service at the bar was quite slow and I only saw three staff doing orders and plates to table."
  • "Service was polite but took a long time."
  • "Very slow service, had to wait 20 minutes just to get the menu, then another 25 minutes before our food arrived."
  • "Long, long wait at 6 pm to order meals, far too few staff."
  • "Service was slow. When we eventually got our food it was cold."
  • "No staff to complain to, so wont rush back."
  • "Staff extremely rude."

Food Quality

Pros:

  • "Food was served very quickly and very tasty, pudding the same."
  • "Fish chips peas arrived in about 8 minutes. Tasted great."
  • "Food always really good quality for the price."
  • "Nice ambience and great food."
  • "Can personally recommend the fish and chips, nice crispy batter and well cooked chips."
  • "The food is absolutely superb for what you are paying for it."
  • "Hot spicy chicken was great."

Cons:

  • "The food arrived cold, the portion was tiny."
  • "Standard pub grub. Plain baked spud with zero tasting cheese, soft nachos with zero tasting cheese."
  • "Had a Ham panini and I have to say it was an extremely poor portion of ham."
  • "The only downside need to check food arrives hot, one member of party the burger with cheese & bacon along with burger roll was still frozen when brought to table."
  • "Meal absolutely grim. Cold. burnt. and tasteless."
  • "Chicken melt was dry too, with the smallest portion of mash imaginable."
  • "Jacket potato was a huge disappointment tho, was barely warm and very dry."

Cleanliness

Pros:

  • "Ladies toilets were clean. 🙏"
  • "The ones here were clean and tidy."
  • "The building is gorgeous, clean and well looked after."
  • "They have good clean toilets and plenty of views."

Cons:

  • "Oh, and also some of the worst Wetherspoon toilets I've ever seen; of the three 'sit-downs', one was flooded, another wouldn't flush correctly and the third had no lock!"
  • "Since lockdown this place has gone to the dogs, the place is filthy the food disgusting being run by young inexperienced staff who really couldn't give a toss whether you're there or not."
  • "Only fault was our table was not clean, and many others around needs clearing."
  • "Loads of dirty glasses waiting to be washed up. Food trodden into the carpet."
  • "The pub was busy and the tables in view were not wiped down."
  • "Every table we went to sit down at had some sort of food left behind so tables clearly are cleaned properly."

Atmosphere

Pros:

  • "Lovely spot to drink, prices are unbeatable and staff are very down to earth."
  • "An excellent choice for everyone, the restaurant offers great service, a great atmosphere and excellent standard of food."
  • "The place is huge, with lots of smaller areas that all flow into one another."
  • "This really is a lovely big pub, full of little rooms here and there with a single large space in front of the bar."
  • "Proper old pub, sympathetically owned/run. Nice atmosphere."
  • "Pub is beautiful old style free house."
  • "Out the back is quite a respectably sized beer garden with plenty of space to enjoy the late summer sunshine."

Cons:

  • "Horrific, racist staff!"
  • "Plates and glasses everywhere, staff were rude."
  • "Girl behind the bar was rude. Everything too much trouble."
  • "Really rude bar staff. A blonde girl who rolled her eyes and scoffed at us."
  • "Blond girl at the till very rude."
  • "Staff were efficient and friendly as well."
  • "All the staff USED to be polite and welcoming. A lot of the staff in the pub now have the 'I couldn't care less about customers or anything else etc etc' attitude in here."

Value

Pros:

  • "Very large weatherspoons with predictably good food at a reasonable price."
  • "Good pub grub at good prices."
  • "It's cheap, service was very cheerful and has a good range of drinks which is more than a lot of the expensive pubs can say."
  • "Food is incredibly fast and very reasonably priced not to mention the huge variety to choose from."
  • "A wide menu selection, with a soft drink or beer for £10 or less."
  • "As pensioners, we appreciate that not only are the meals very prompt and generally good, they are also inexpensive."
  • "Where else can you get a Burger, chips, Salad and a Pint for £5.95."

Cons:

  • "Another annoying thing was having to pay £1.00 to park for an hour in their car park."
  • "Only downside was parking was a nightmare with one of those silly machines you have to put your number plate in!"
  • "Euro car park scam. £45 fine for overstaying by 16 SIXTEEN MINUTES!"
  • "Car park a bit of a pain. Run by euro car parks you have to pay to have a drink!"
  • "Disgusted to find a stupid car park fee for disabled. I would never go there again."
  • "Poor portion of chips too. Not worth the money to be honest."
  • "Been a week since and still no refund on card! Avoid at all costs!"

Accessibility

Pros:

  • "Very good access to parking via its own space and next to the municipal car park."
  • "It's never too busy in the evenings. You can usually get a table."
  • "You can download the app and order from your phone while sitting at the table."

Cons:

  • "Disabled access very very difficult, two close doors opening outwards only. With no room between for wheelchair."
  • "Such a shame. We've always taken our little dog on a summer's day to this pub to sit outside in the courtyard. Today unfortunately we were told that dogs are no longer allowed to sit outside in the courtyard."
  • "Problems with kitchen very small choice of food even when trying to order from Ltd menu everything was sold out."
  • "Manager didn't have any knowledge of our booking, poor communication between staff meant our booking wasn't put on the board."
  • "Firstly the app would not take my kids order, whatever I tried to chose it told me it wasn't available."

Thanks! Your review is awaiting moderation.