The Swan Inn Haslemere Reviews Summary

Food Quality

Pros:

• "The food was excellent and very reasonably priced as well."
• "Food is very good value and quality."
• "Food Service very quick, Steak was one of the best I have had my compliments to the chef."
• "The food amazing."
• "The food was lovely, we were seated next to the time as it was a wet and miserable day so that definitely cheered us up."
• "The food is to die for, and the Sunday roast is outstanding."
• "The food itself was fantastic."

Cons:

• "Food was really nothing special."
• "We returned food twice due to it being burnt and inedible."
• "All in all it was worse than a weatherspoons meal but the total came to over £200."
• "Food not served as advertised."
• "Pretty bad- roast cooked a few days ago and microwaved to death."
• "But sadly none of the food on it is actually that great."
• "Mediocre food, very strange combinations- deep fried pork belly."

Service

Pros:

• "Professional and welcoming staff."
• "Haslemere Dynamo walking FC held their autumn social here on Monday evening an excellent do with good food and good service."
• "The staff especially the lady where wonderfully attentive kind and fun!"
• "Really lovely pub with great staff."
• "The staff are so welcoming and the food was excellent."
• "Fantastic customer service the food was outstanding very pleasant would definitely recommend."
• "The staff are always warm and welcoming."

Cons:

• "Absolutely horrendous service. Staff were super rude, practically threw food at my 3 year old son."
• "Service a bit slow due to staff shortage."
• "Must have caught the bar staff on a bad night. Felt totally ignored."
• "Service was sporadic with long waits between but waitress pleasant enough."
• "Service at the bar can be hit and miss."
• "Took a long time to be served."
• "Uninterested staff and manager who couldn't be bothered to deal with a problem."

Ambiance and Facilities

Pros:

• "The atmosphere is brilliant and the garden at the rear has been transformed to be enjoyed in a Covid safe environment, without getting too cold."
• "Always a great experience at The Swan, staff are very friendly, service is quick and the food is great!"
• "Lovely pub, great food and great service. Covid friendly environment."
• "The pub has a lovely atmosphere."
• "Lovely atmosphere, friendly staff."
• "Great atmosphere, great prices and even better team to serve you."
• "Always a lovely atmosphere, they make a lot of effort for weekends and occasions like Halloween."

Cons:

• "Paying for parking even in the evening is a downside."
• "It was dirty and unfriendly."
• "Men's toilets flooded with water, and just a bit unfortunate as it gave off a scruffy vibe."
• "This place is now like the pub from Shameless, barely legal drinkers with attitude."
• "Pub was lovely, however horrible smell of chemicals used to clean tables hit us on entering."
• "When we turned up the table was not ready and what should have been a nice meal was ruined by being shoved in a dirty corner with rubbish over the floor in the bar area surrounded by loud shouting people."
• "Terrible experience last night, 19th October 2017."

Value

Pros:

• "Good, clean, friendly, fast, heart, enjoyable, reasonable value."
• "The price is very reasonable."
• "The Mon-Thurs 2 or 3 course meal deal is a great value option."
• "The lunchtime deal for £6 is an absolute steal!!"
• "Highly recommend Thursday steak night - steak delicious and reasonably priced."
• "Really well priced good quality food."
• "Monday is a good day for any cask ale at £2.50 per pint."

Cons:

• "All in all it was worse than a weatherspoons meal but the total came to over £200."
• "Also, garlic bread was just a slice of toast with a bit of butter and hardly any flavour, which at £3 was a bit of a joke."
• "overly priced and rude staff."
• "Poor food, slow service and I was refused a refund of my parking ticket."
• "Not really my cup of tea. Slightly cheaper drinks than white horse across the road but not as nice an atmosphere."
• "Flat coke, mediocre cocktails, dirty wine glasses and unprofessional staff moaning about not wanting to be there to each other."
• "Honestly just would not recommend this place for food to anyone ever."