Burger King Reviews Summary

Category: Restaurant Hove

Address: Goldstone Retail Park, Old Shoreham Rd, Brighton and Hove, Hove BN3 7PN, United Kingdom

Phone: +441273720245

Rating: 3.2
based on 184 reviews.

Food Quality

Pros:

  • "Am big fan of Burger King burgers."
  • "The food is usually good for the most part (Which is really why we all go there of course)."
  • "Lovely food. Burgers were very nicely made with a lovely amount of salad and everything was perfectly in tact."
  • "Burger King has always been my favourite burger place."
  • "Trying their hardest at this difficult time food Still as delicious as ever."
  • "Besides their tasty Chicken Whopper, which is always the star of the show for me, I love their BBQ burgers."
  • "The food food was exceptionally tasty and really filling."

Cons:

  • "The food was cold and chips were obviously not fresh."
  • "There was just a tiny piece of chicken with soggy lettuce leaf."
  • "Every single time I go there food is cold!"
  • "The burgers were pretty poor."
  • "Both burgers were near on cold. Fries were the same."
  • "Have never had such a dry burger in my life nearly cost 20 pounds for a burger that tasted like it was a couple of days old and totally dried out."
  • "The chicken nuggets when I bit into it literally had to pull it apart it was like frozen food from Iceland."

Service

Pros:

  • "The Staff had only put it behind the counter what an absolute result!!!"
  • "Burger King's rapid delivery service comes to the rescue when dining in is not an option."
  • "Counter staff are great, friendly and helpful."
  • "The staff very helpful."
  • "The staff are friendly and always polite, to me at least."
  • "Really good service from one probably of the managers."
  • "I genuinely appreciate Burger King's continuous accuracy in completing my orders."

Cons:

  • "Staff couldn't care less if the way the 2 trays were slid over to us was anything to go by."
  • "Please replace the manager, he is the rudest person i have ever come across."
  • "Assistant manager is rude, unprofessional and is in need off some serious re training."
  • "Staff rude and foreign talking."
  • "Poor service, the counter assistant was not English and couldn't understand me!"
  • "Ignored for 5 mins by various staff whilst waiting at the till to order."
  • "Staff wearing masks below noses, clearly don't like their job either, just put your food out on counter calling your no. And leave you to it."

Cleanliness

Pros:

  • "A clean environment is one of the pillars of a successful dining experience, and Burger King routinely excels in this area."
  • "This restaurant was very very clean."
  • "Place is usually very tidy and presentable."
  • "The restaurant was clean."
  • "From my perspective, the entire restaurant was spotless."
  • "Proper impressed with Burger King. It definitely beats the rival on taste and cleanliness."
  • "Parking easy here, staff were friendly and helpful."

Cons:

  • "This place is absolutely filthy, floors, tables, touch screens."
  • "Felt it was shabby and not very clean."
  • "This franchise is awful......... dirty inside."
  • "Hands down the filthiest and worst burger king I have visited so far."
  • "The place was disgusting, nothing wiped down, sticky spillages on the seats and food and packaging all over the floor."
  • "Rude staff and the place was filthy even though there were no customers."
  • "Tables were dirty and sticky."

Value

Pros:

  • "They provide me the exact order that I ask for and that’s why I always love to visit and order online from them."
  • "Our son enjoyed refilling his ketchup with his dad and loved the BK crowns that were dotted about."
  • "The cheese & bacon loaded fries were tasty and service speedy."
  • "I'm happy about Burger King's vegan and vegetarian burger selections since I'm a vegetarian."
  • "The chips were nice and I enjoyed the drinks selection."
  • "Recommend downloading the Burger King app as you get lots of great deals/offers, which can make it cheaper than McDonalds - and yummier!!"
  • "The food was alright."

Cons:

  • "They have such big prices for small quantity."
  • "Absolutely shocking, rude & ignorant staff and at £2.99 for their smallest milkshake?"
  • "Always knew burger king was sub par, but this just cemented that."
  • "£17.90 for 2 drinks, fries and the smallest burgers that were served cold and dryer than Ghandis flip flops."
  • "Prices are also horrendously expensive for what you get given in this specific restaurant considering the food was lukewarm at best."
  • "Well we’ll over priced actually unbelievable over priced!??"
  • "20p for a sauce after spending £6-7 on a meal."

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