Address: 10 Beaconsfield Rd, London, UB1 1DW, United Kingdom
Phone: +447466861635
Rating: 4.5
based on 221 reviews.
Customer Service
Pros:
"All staff have absolute great customer service skills."
"The staff members were friendly and attentive, ensuring that we had everything we needed throughout our meal."
"The customer service was also top-notch - the staff were incredibly friendly and helpful throughout my visit."
"Exceptional customer service from start to finish by Moody, Naveed and Naz."
"Staff are very welcoming and owner is extremely respectful and polite!"
"Absolutely amazing. Honestly such a great place. Food was 10/10, not too spicy, the chicken better than most places (like Nando’s) and the ambiance was lovely. The workers were so kind."
"Shair thank you so much for the service you have provided me. You have EARNED 5 stars."
"Very disappointed. This branch cuts corners like cheapskates. Sent a delivery order which took 2.5 hours to arrive."
Cons:
"Manager/branch partner wanted to fight me the moment I asked a question!!! Never received such negative customer service in my 30 plus years."
"Food is generally good, however service can be slow."
"Admit the food is good but the service is absolutely horrible. I work for Uber picking orders from Amigos every single day and it has become an awful experience waiting for ages."
"Quite simply the best when it comes to food extremely clean and tasty, great service always willing to satisfy you and give you the best service they can."
"Came all the way from Southampton to have amigos and it was totally worth it! The staff were super friendly, they were so generous with the food and it tasted amazing, specially their buttermilk chicken burger and oreo milkshake!!"
"I've given them one star however they don't even deserve even one star. Terrible service since its been under new management, multiple order put together wrong."
"The skinny tall guy on the grill, seem as if this work has taken over his life. He was so moody."
"Well well... I came from derby just for this place and what an anti climax. Joke joke. Staff have the highest level of interpersonal skills which is great."
Food Quality
Pros:
"The patty was perfectly cooked to juicy perfection, and the combination of flavors was simply divine."
"I had a great experience at Amigos! The buttermilk chicken burger was delicious and definitely hit the spot."
"Chicken burgers are amazing, you can actually taste the flavour as if the fillet was marinated for some time rather than slapped on last min."
"Amigos Southall delivers time after time. It is my go to takeaway as the food is always so consistent, juicy and tasty!!"
"Really nice burgers. Chips are tasty on it's own and the burger was very delicious."
"Yesterday I went to Amigos in southall. I was waiting there for 30 minutes while the guy behide the till was counting the money.. I ask how long..he's go's sit down I will call you..I waited 10 minutes more I had to walk out.."
"This is the worst amigos branch by a mile, I ordered my chicken burger meal on the phone for collection and came to the shop 15 minutes after ordering."
"The chicken burger is so good! The sweet potato fries are good but sometimes when I get them, they’re burnt :( they need to work on their consistency otherwise I recommend."
Cons:
"The burger and fried were okay you can't get that wrong however the wings where terrible, it tasted like they poured lemon juice on it, it was so acidic."
"Decent burgers but my only criticism is the meat patty is abit dry and lacking in flavour - the sauces etc make up for this."
"Be aware, they tend to be a little too generous with the seasoning when you pay for it and it becomes too salty."
"Pretty cool little pace, their buff wings are super nice!the white Ferrero milkshake is top notch👌🏻the burgers......Pretty average."
"If you get this order via deliveroo etc you'll be disappointed. The fries don't travel well (go stale) burger foil wrapping makes the burger go soggy."
"My chicken rice box was not that how I want. And the funny thing one of the staff said to me I know better because I'm working here from last 5 years."
"Burgers from here are very very dry feels so rubbery. The only thing that saves the burgers is the sauce for the different type of burgers."
"The food was amazing. I ordered a chicken burger with oreo milkshake and bbq chicken wings. Tasted delicious. Will definktely be ordering from amigos again."