wagamama stratford westfield Reviews Summary

Service

Pros:

• "Lovely and friendly staff."
• "Food is fantastic, service is great and efficient."
• "We were greeted by Warda who was the most lovely individual with such great energy!"
• "Bustling, friendly atmosphere, and kind and casual waiting staff makes Wagamamas 5*."
• "Our server ’Freya’ added to all this with a smile and a lot of banter."
• "Great service. Food OK but came at different times rather than all at once which we would have preferred."
• "Special thanks to the three ladies Dovile and Adeola (Did not get other ladies name) who were fabulous."

Cons:

• "After complaining, the waiter brought me a burned tofu curry instead."
• "Service is 50/50, you either get someone who is really cheerful and quick or someone that is just serving you as they have to."
• "Been here soo many times would be a 5star review generally, but this time staff looked like they just want to go home and sleep."
• "I wouldn't recommend spending your money at a place with such horrible service, and with that I will never be going back."
• "The service here was quite poor the day I visited."
• "Worst experience today, me and my family sat at our table for half an hour waiting to be served."
• "Worst Wagamama we have ever been to. Awful customer service."

Food Quality

Pros:

• "The food was really nice."
• "Food is fantastic, service is great and efficient."
• "The food was awesome, atmosphere was great."
• "Had a lovely meal today. The food was delicious and quick."
• "The food was delicious and very hot."
• "The chicken Katsu curry is very nice as were all the starters and mains we had chosen."
• "The pork itself was succulent, the accomodating vegetables well prepared."

Cons:

• "Found an inch long pin in my Yaki Soba yesterday."
• "The chicken dish had next to no chicken."
• "Food was useless and tested horrible."
• "The prawn firecracker with that amazing sauce, but unfortunately my last visit was disappointing."
• "Absolutely horrible experience, me and my boyfriend went, ordered a starter and mains, my main came about before the starter and his food, his food was cold when it arrived 28 minutes after my food came!!"
• "The squid was overcooked and the gyozas were soggy."
• "The dish came so horrible tasteless dry yakai udon."

Ambiance

Pros:

• "The place looks so pretty."
• "The ambiance was great and the food was delicious."
• "Absolutely dynamite atmosphere! The music is always played at a good volume, bubbly staff that are attentive but not overbearing."
• "This is the most stunning location Wagamama I have ever seen. It's really modern and warm."
• "As always, food was excellent and very reasonably priced, staff friendly, polite and accommodating, great atmosphere and quick service without being rushed."
• "Nice atmosphere, can be some queuing during busier times."
• "The restaurant is spacious and clean."

Cons:

• "The music was loud and unpleasant."
• "For the price you shouldn't be expected to have to sit at a picnic style table with other people."
• "I like to eat with personal space and a bit of a low-key ambiance, so this is a bit of a dealbreaker for me."
• "Quite loud in there with all the music and people but it is a good atmosphere :)"
• "The place is a bit crowded and busy and feels so, you are in the middle of a table sat next to other people therefore not suitable for private conversation."
• "The restaurant was almost empty staff felt it necessary to refill their oil bottles etc on our shared table, making noise and honestly making it uncomfortable to have a private conversation."
• "The place has been refurbished and personally I find it more functional than before."