Five Guys Cambridge Leisure Park Reviews Summary

Food Quality

Pros:

• "Best burger I've ever had. Over flowing fries made when you order."
• "Definitely my favourite five guys I've ever been to!!!!! All the staff are beyond lovely and the food was made quickly and was super tasty!!"
• "Both my sons eat here often and swear it's amazing!"
• "Top quality food, better than most fast food places and a very nice upbeat atmosphere."
• "Good quality burgers with plenty of filling and flavour."
• "The best burger and fries I've ever eaten in my life, there's a reason it's expensive!"
• "This is honestly the best burger I have ever had and some of the best fries also."

Cons:

• "Didn't enjoy the burger at all or the fries. Gave me, my wife and my daughter a stomach ache. Not worth the £42!"
• "Quite possibly the worst burger ever, ordered a simple cheeseburger with lettuce and BBQ sauce paid the extortionate £9.75 and waited.....and waited after 30mins it was finally ready and wow such disappointment."
• "Crazy expensive for how the food taste and is presented."
• "Food was fresh, but didn't taste spectacular. Quite bland."
• "Burgers were dry and not tasty, chips cold (probably reheated) and overcooked."
• "For what they are the burgers are wildly overpriced, I don't mind spending a few quid on a good meal but just shy of £9 and the burger was bland and almost tasteless."
• "The junk food was not really tasty and it's super expensive."

Service

Pros:

• "The staff is really amazing and kind."
• "What was extra-mile customer service about this was that he didn't even do this is a rushed, panicky way. It was calm, considerate and friendly."
• "Is always busy here but that's a testament to the food and the service!"
• "Martina one of the servers, was super helpful and polite. Explained all choices since it was my first time here."
• "The employees are crazy friendly, welcoming, and accommodating."
• "Staff always friendly and attentive."
• "The staff are very friendly and always smiling."

Cons:

• "Security was friendly but didn’t listen to us AT ALL."
• "After being wrenched £26 from my pocket for 2 burgers, one chips & one milk shake all I had when I went to eat at a table was some sorry looking greasy chips thrown into a paper bag."
• "Their archaic order calling system is just ridiculous."
• "The counter service is a bit messy as in where to order compared to... Staff having to scream the order number when it's ready."
• "Once we received our order and realised it was incorrect it was quickly and kindly resolved."
• "Service ok- have to hover at the counter for 10 mins."
• "They were very busy so took a while to get our order."

Price

Pros:

• "You pay double the price for a big mac you get double the quality. Worth it."
• "Can be a little pricey but ultimately worth the cost for how good it tastes."
• "Slightly more expensive than other well known fast food burger places but as the saying goes you get what you pay for."
• "Come on guys! What are these moans about the prices? They serve quality meat which is not frozen!!!! Plus you get fresh veggies and fine cheese."
• "They are not cheap but the quality worth the money you pay."
• "Pretty good value for money and staff very pleasant."
• "Not as cheap as McDonalds now though so don't expect crazy low prices - you get what you pay for, which is a good solid burger."

Cons:

• "Absolutely shafted over a barrel!! Over £80 for 5 soggy burgers, 3 milkshakes and a couple of bottles of water and half a bag of loose thrown in fries!!!"
• "The biggest let down is the price! Just over £12 for burger and fries to takeaway 😥"
• "Overpriced McDonald’s. Burnt chips and noisy and chaotic atmosphere."
• "Wanted to order via deliveroo... Burgers are 20% more expensive!! That's fraud."
• "Service was quick and the chips are pretty decent but that is about all it has going for it. It is significantly more expensive than MacDonalds but does not offer much more in quality."
• "For what they are the burgers are wildly overpriced, I don't mind spending a few quid on a good meal but just shy of £9 and the burger was bland and almost tasteless."
• "Noisy, messy, massively overpriced...burger, small fries and drink = £15.15!!!!!"

Ambiance

Pros:

• "Great franchise. This one in Cambridge is almost as good as the ones in Covent Garden/Leicester Square."
• "It is a nice restaurant, with a quirky style."
• "Awesome food, eclectic but clean environment."
• "Decor is very simplistic but has a nice vibe, plenty of glowing reviews on the walls put us in good mood while we were waiting."
• "The place is always clean and the staff is really amazing and kind."
• "Very nice food, nice employees and cool interior."
• "Best place to eat in Cambridge. The food is tasty and the quality is really good."

Cons:

• "Very noisy."
• "It was, however, freezing inside and for this reason I would not go back, you really couldn't enjoy your meal."
• "Music a bit too loud for my liking."
• "Went to see what the hype was all about and found it noisy (only for youngsters or oldies trying to be hip) and wasn't overly impressed by the food."
• "But the reason why I've marked them down is to do with the ridiculously loud music, the awful acoustics of their restaurant and the inappropriate choice of songs with lots of swearing during lunchtime at the weekend when there were lots of young families on site."
• "Music far too loud inside as well as outside, at 6pm in the evening it doesn't need to be so loud, we had to shout to be heard."
• "Food good but the music is way too loud! Its a food place not a nightclub."