Address: Arch 46 Cherry Tree Walk, Worcester, WR1 3BH, United Kingdom
Phone: +441905613498
Rating: 4.7
based on 151 reviews.
Food Quality
Pros:
"The maple old fashioned was sublime and the chicken burger out of this world."
"Simple menu offering a variety of burgers, fries and other sides, with locally sourced produce."
"Great burgers. I chose the buffalo chicken burger. Cooked to perfection."
"We had the lamb burger and kimchi burger and both were amazing."
"The food was absolutely great as ever, new smashed patties are a very nice addition! Foraged fries too - delicious!"
"The best vegan burger I have ever had and fries are to DIE for!"
"The food here is excellent! We popped in recently and had the burgers chips and wings."
"The food was lovely and very reasonably priced."
Cons:
"The portion of fries was a little small, and the fries themselves were nothing special."
"The cheese curd bites were the only stand out item at our visit. Pricey and not huge portions."
"Absolutely terrible ordered 2 burgers both came with no top buns or bottom buns how is that a burger."
"Very expensive for the experience....£28 for essentially a burger, chips and a can of coke!"
"The burgers looked dwarfed compared to the bun, even though I had an extra patty, extra cheese and extra bacon!"
"Burger was burnt, black charcoal in places.,the bun also had spent too long on the grill."
"Brioche buns were burnt. Burgers very rare. ‘Rosemary’ fries no hint on rosemary/seasoning other than a lot of salt."
"The meat didn't taste much, the bread was just fine, the combinations were ok, the price was too high for what they serve you. The chips had no salt."
Service and Staff
Pros:
"Fantastic experience at Burger Shop Worcester last night. Really warm, friendly and efficient service."
"Great service, friendly staff and no waiting around, despite the venue being relatively busy."
"Service was also 10/10 as per usual. Love it."
"The service was brilliant, staff were super friendly and happy to help."
"The waitress was friendly, the decor is ok. Set in the front patio and it was great."
"Service was great from Perry who help answer some questions about the new menu items and a brilliant recommendation for which beer to try."
"The staff were freindly and I know from visiting the Hereford restaurant the atmosphere is also lovely for dine in."
"The service was good however, we hadn’t booked a table therefore were seated outside which wasn’t particularly comfortable and was cold the whole time."
Cons:
"Busy Saturday evening so was obviously a peak time, however the service was poor, unattentive and nobody seemed to want to take our money to pay the bill!"
"Had to ask twice for the bill and then again to make payment."
"The one drink we order pink lemonade was very peppery and we were told once we eat our mains we only had 20 minutes until they need the table which was not the best."
"Food was lovely and so was service, only reason it isn't five stars is because, what I'm guessing is the owners fault, the card machines to pay make you add a tip or tell the workers that you are not giving a tip in front of them."
"The food was delicious, however the waitress was rude and unwelcoming."
"Great place, staff need more training."
"Finally, when I did get to tuck-in, my fries were literally swimming in sauce."
"Very disappointed in the customer service at the Burger Shop. We ordered via deliveroo and were missing a burger."
Ambiance and Location
Pros:
"Amazing food, great service and love dining in this quirky setting."
"The restaurant is within a railway arch, and has a large covered outside space."
"Great visit today for the new menu launch. So happy to see the falafel burger back on the menu it was really missed!"
"One of the best spots in town, the chicken fries are a MUST."
"Burger Shop do the most exceptional burgers! Their ethic towards everything is so good."
"Massive fan of this place as the design and location of it is so unique. It is based in one of the arches under the train bridge."
"This restaurant is one to leave you watering at the mouth. My recommendation will always be the pulled pork burger accompanied by the bacon fries."
"Despite being under the arches of the railway this wonderful ornate restaurant is a hidden gem tucked away in Cherry Tree Walk."
Cons:
"We hadn't booked a table therefore were seated outside which wasn’t particularly comfortable and was cold the whole time."
"Unfortunately, the dill pickle overpowered everything, no cheese oozing out the sides."
"The Ramen place next door is banging, but pricey too which I feel will probably limit their audience, especially with increasing cost of living."
"The service was good with our order being promptly delivered after order. The food was ok. It didn't blow my mind and certainly not for the price."
"No option to turn on the heating outside unfortunately. We couldn't sit inside as we had a little dog with us."
"Burgers are not 1 foot high with a sword through the top but a nice balanced juicy tasty proper burger. No Knickerbocker glories or 1 litre milkshakes."
"Food looked and tasted great, but unfortunately was disappointingly smaller than expected considering the price."
"The food is awesome with a small simple menu and some great flavour combinations. It is slightly unnerving when a train passes over your head."