"Fantastic staff who were very attentive but made us feel really relaxed and welcome."
"The service was fantastic even though the place was packed."
"George looked after us impeccably and with great humour."
"The server was a young lady who was efficient, polite, attentive and friendly."
"Staff always friendly and helpful and even at busy times there's always a seat free."
"The staff were super friendly and welcoming."
Cons:
"It wasn’t busy but service for drinks was very slow."
"We were quickly made to feel problematic through a continually frosty reception and slow service."
"Service is terrible. Full of young people who have no customer service skills."
"Bar staff will float around having a laugh while customers are waiting and tables are dirty."
"Staff were rude and disinterested."
"Nobody asked if everything was OK and we were not offered any desert menu utterly disgraceful."
"Serving staff are friendly, however, at times we had to fight for server attention."
Food
Pros:
"The food is always delicious and varies every time we go."
"Food is amazing with hot classics with a twist."
"The most amazing pies you'll ever taste."
"Food is always super delicious and flavoursome."
"Food was tasty and hearty with a good choice of quality vegetarian options."
"The food was stunning and really worth it."
"The food was beautiful as we know it always is at the Broadfield."
Cons:
"Salmon starter did not taste of much, mushroom and potato pie had too many stodgy potatoes in it."
"The pies were overdone hard pastry found it difficult to cut through."
"Pancetta risotto was stodgy and over cooked."
"The food was lukewarm, and that's being generous."
"Buffalo mozzarella burger- very dry fried mozzarella with no sign/taste of the promised sweet tomato and basil."
"Fish and chips came with overdone(grey) mushy peas and ridiculously massive chips."
"The let down was the desserts - sticky toffee pudding was very flourey and dry and the brownie looked the same."
Drinks
Pros:
"Even more amazed knowing that I can have a drink of my favourite IPA here."
"Very nice drink selection, beer and mixed drinks."
"Really good beer selection all kept in top nick, good but simple wine list and a whisky selection to die for!"
"They have a good beer selection and even bigger whisky selection which is another bonus."
"Drink choices always plentiful and suitable for a variety of tastes."
"The always decent selection of beers has grown substantially and the wall of gin is positively dazzling."
"The drinks range is fantastic."
Cons:
"Beer selection could be better, not many ipas."
"Pint was flat at best."
"Prices for drinks are quite dear however."
"Paid over a tenner for a pint and a half as well."
"But after the last visit the prices have increased even more and the portions have gone smaller... chips weren't the same, it tasted and looked like frozen chips from aldi...."
"Nice selection of international beers (a bit pricy though)."
"Lucky you are getting any stars after Christmas day Christmas dinner paid for charged extra money on the day where you get off charging pensioners 4 pound each for a coke."
Ambience
Pros:
"The atmosphere was relaxed and comfortable."
"It's spacious and bustling. For locals, business men and tourists alike."
"Large beer garden, usually a gentle hum of conversations."
"It's like coming to an old friend's house."
"Overall it’s a excellent pub, easily the best in the area with good selection of beers, spacious beer garden and lively."