"The pesto was bland and the dish under seasoned."
"I have ordered Pad Thai and whatever I got it was far far away from pad Thai and even from Thai taste."
"They had no chicken no beef, tried ordering several different things on menu and they didn't have it."
"The Sunday roast I got served today was appalling! Roast potatoes were so burnt."
"All frozen food even the veg had been microwaved was rock hard."
Service
Pros:
"Staff are fast, presentable and efficient and service with a smile."
"The staff was also very helpful, thank you."
"Thanks to Anna for efficient service and a happy face."
"The service was great, the drinks came almost instantly and the food was very quick indeed."
"Staff are always helpful and friendly, but nicely relaxed - good atmosphere."
"Even with the stress of a heavy workload the gentlemen serving at the bar were friendly and courteous."
"The staff are very friendly and give great service."
Cons:
"However our experience was unpleasant due to us having our children with us."
"I also find the staff miserable it wouldn't hurt to smile."
"All was made worse by the guy who called himself the manager who had quite obviously never been on any customer service courses."
"I do like the Cadland, however I find the short female manager with the brown hair Very passive aggressive and Rude."
"It's no wonder the place is nearly empty apart from the drinkers who don't want food."
"Very slow service."
"When I finally spoke to a woman who worked there (possibly the manager), she had little or no interest with assisting us."
Atmosphere
Pros:
"This was a really nice place to stop off after visiting friends before travelling home."
"Really do love this place such a beautiful warm friendly place."
"Lovely local pub with great menu and friendly staff."
"Haven’t been here for a while but will definitely be returning again soon! Great atmosphere great staff and great food!"
"I loved the fact that in parts of the pub, they had the open fires going."
"It's a very welcoming and homely pub, always warm and inviting when the fires are lit."
"Lovely pub with a warm and friendly atmosphere."
Cons:
"they always have the heating up far too high! Wear a t-shirt in the winter level of heat!"
"It was a shame it was a nice atmosphere."
"In need of a refurbishment."
"Pub looking a bit like it needs a refurb."
"Seating isn't the best, had to fight through tables & chairs to place food order at the bar."
"It also still lets LOUD groups of men eff and blind plus other unrepeatable words and get drunk without anyone reminding them that there are other people in the place who likes to eat their meal in peace."
"Toilets had issues with scolding water only hot taps available with no warning signs and floor was sticky to walk on in there."
Value
Pros:
"The food is very good value for money, I've been eating at the Cadland for years and never had a bad meal."
"Food is very nice and served hot fairly fast."
"It's really well priced."
"The food is great value for money and big portions."
"Very good value too."
"Great food, brought from the set course meal which is 2 courses for 8.99 (after 5 or 6) but the gammon I had is over 9 on its own so a great bargain."
"Good value for food, staff helpful and friendly."
Cons:
"Avoid at all costs don't waste your money."
"The food isn’t the cheapest so I expected the meal to be tasty."
"Nice pub to visit very family orientated outside seating which is very nice in Summer.. Normally a good selection for Vegetarian and vegan diets and I've visited many times but since COVID prices have shot up."
"The portions are very small for the price you pay for the food which is a disappointment."
"I find the cheap slice of bread and butter a rip off too."
"The portion of chips was pathetic."
"Food wasn't amazing, Ember Inn do not produce quality food!"