"Carvery was horrible, roast potatoes were rock hard."
"Turkey nothing was hot and Yorkshire puddings were terrible."
Service
Pros:
"Staff were friendly and helpful."
"From the second we walked in, very welcoming and helpful."
"The staff had taken note of my request for a quiet table and given us a choice of 2 tables."
"Our waitress millie was brilliant. She was very professional and happy."
"The service was lovely! We were served by a lovely young woman called Lauren, and made us feel very welcome, her customer service was the best I’ve ever experienced."
"The staff work tirelessly to make sure you’re served quickly."
"All of the staff from the bar, taking the order, to the waiters, chefs and managers are all polite, professional and friendly."
Cons:
"Guy taking orders mumbled so we couldn’t understand him and didn’t seem to know what he was doing."
"Place is a dive."
"It was a bit chilly inside."
"The lady serving said ‘I can’t accept that’."
"Arrived at 7.30 for table booked at 7.45 to be met with we have closed the kitchen and are not taking any food orders."
"They don’t coordinate table orders?"
"Was not ready for us having to move tables together and set table up while we were sat down."
Atmosphere
Pros:
"A lovely inviting and warming place, someone meets you at the door and shows you to your table."
"The atmosphere was lovely, food was outstanding, the service was incredible."
"such a friendly and calm atmosphere which is a bonus when you have autistic children."
"Lovely atmosphere, it is what a real pub should be like."
"Everything was nice and clean and looked cosy."
"The place was very clean, friendly and nothing too much trouble."
"Pleasant, warm pub with friendly, welcoming staff and a good selection of both soft and alcoholic drinks."
Cons:
"We had been charged for an extra x2 starters, X1 main carvery veg tart and X3 puddings."
"It wasn't what you call cheap."
"Went 30/4/23 haven't been here for a while and will not be going again..1.90 for tap water and a dash of cordial omydayz day light Robery."
"The outside seating was pathetic, old worn out and dangerous."
"We could not talk, the bar staff were not nice and the whole experience was ruined."
"I've never been to such a dirty disorganised place."