The Beekeeper Reviews Summary

Staff Service

Pros:

• "The members of staff at the beekeeper always provide an excellent service, super helpful and friendly and always come with a welcoming smile."
• "The lady with red & black hair was amazing, very polite, never stopped, kept on top of the cleaning, clearing tables."
• "All staff were friendly and helpful and all food was cooked well and arrived hot."
• "Very impressed, haven't been for a while but will definitely be back again sometime soon."
• "We was served today by Ruth. She was very busy but still ensured we was happy with our food and drinks. Excellent customer service."
• "The young man who waited on me went above and beyond to help."
• "All the staff were very helpful, very efficient, very friendly and professional and a great TEAM."

Cons:

• "Waited at the bar for a long period of time just for a drink due to staff just hanging around talking."
• "The young man did not have a lot of service skills shouting come to this till with no manners at all."
• "They younger staff need some training on how to be helpful and how to smile."
• "We felt the staff were rude and unhelpful in this area."
• "Rubbish unhelpful staff. messed up the order, over charged and then didn't bring it all out."
• "Sullen staff who did not want to have their discussion disturbed."
• "The rest of the staff didn't even smile."

Food Quality

Pros:

• "The food is always excellent and great prices and deals."
• "food coming out hot and not over cooked or burnt"
• "Everyone enjoyed their meals, steaks cooked to order and everything hot and well presented."
• "Very nice Sunday roast. Very tasty with the vegetables cooked just right."
• "The food was so nice and quick coming out too 😊."
• "The food we had was delicious especially the burgers."
• "The food was piping hot, very tasty and there was so much of it that even my husband couldn't finish his plate."

Cons:

• "Eating area had no heating."
• "Food had to be sent back as it wasn't hot, it came back and still the same"
• "Next my son that loves his food won't eat the chicken because it's rubbery and tastes funny no refund or new one offered here."
• "The food / chicken and garlic was really overdone and sausage and chicken were undercooked."
• "The fish was hard and raw and un eatable with a few chips."
• "Food came out over cooked and inedible."
• "The food well I had a mix grill steak was blacker than coal on the outside and raw, the chicken was very dry."

Ambiance & Cleanliness

Pros:

• "Place looks fantastic after the refurbishment, the food was well above average."
• "It’s a chilled out atmosphere, even at the busiest of times."
• "Very nice. Seating and general insides are well presented and clean."
• "Nice and modern looking, marked down by one star only because the tables and menus were quite sticky and there was food on the floor but apart from that it was great."
• "You couldn't ask for a more welcoming atmosphere."
• "Staff friendly and helpful but not overbearing."
• "It is a nice place to enjoy."

Cons:

• "Decor shocking not like the photos. Run down pub and food."
• "The place was dirty food all over the floor and tables not cleaned properly."
• "table was still littered with previous customers left overs"
• "The toilets were all discussing and soaked."
• "All the bar staff look like they need a good bath."
• "I'd give it no stars if I could, the place was filthy."
• "Tables have been sticky the last few times I've been"

Facilities & Entertainment

Pros:

• "The t.v's in the booths are a fantastic idea for children too!"
• "Great for children's parties, as soft play area is clean and well managed."
• "Soft play was perfect for my lad."
• "They have outdoor play climbing frame and an indoor soft play area which is also clean and well kept."
• "It has a indoor play centre for the kids which is always good."
• "We held my sons 4th birthday party here, and it was amazing."
• "Great play area indoor and outdoors...good dessert and food selection for children also!"

Cons:

• "Not happy to turn up with no communication at all. No breakfast being served and no softplay open this isn't on as with just traveled from clifton."
• "Wacky warehouse wasn't very clean and equipment incredibly worn, in need of a huge makeover and some love."
• "The play area itself looked like it hadn't been updated since the 90s."
• "The play area is designed to split familes apart."
• "The play centre is small and pricey for what it offers."
• "there's not enough seating in the play area so unfortunately my kids didn't get to go in"
• "The only downside was that the lady welcoming people at the door didn't tell us what time the last admission was to the wacky warehouse which we then missed and had a slightly upset 6 year old."