Hala Restaurant Green Lanes Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food. Incredible choices of plates and variety. Meat is cooked perfectly."
• "The food was lovely and well presented, we ordered a few platters with sides and lahmachuns for each of our 3 tables."
• "Food was absolutely delicious 10/10. The hot and cold meze platter was particularly good."
• "Really high quailing food, super service and relaxed ambience."
• "The dishes were beautifully presented and bursting with flavor."
• "Great quality, and tasting food."
• "The food is delicious!! The service is outstanding, and they always care about your service."

Cons:

• "Prices have gone up and portion size has been decreased."
• "We thought both dishes lacked favour, the mash potatoes was lumpy and not smashed properly."
• "They might call it “lahmacun” here in London, but we wouldn't even feed it to our enemies in Turkey, it was that bad, especially dough."
• "Food is cheap low end, and expensive on bill."
• "For the price of the food we’ve paid. It definitely did not match the quality of the food."
• "The food was undercooked. There was a blood in lamb shish. Ribs were like a rubber."
• "The food quality has gone down a lot as has the portion size."

Service

Pros:

• "Their service was on point."
• "One thing i love is the way you are greeted and farewelled."
• "Service was quick and attentive, as it should be."
• "Our waiter Sabri was amazing, service was fast, he was polite and was the right amount of attentive - not in your face but still checked up on us."
• "The service from our super polite and attentive waiter Emre was fantastic the whole way through."
• "We were looked after excellently by Emre, he was friendly, attentive and made an impression."
• "The service by Mohammad was absolutely outstanding."

Cons:

• "Due to it being busy service can be lacking but that is to be expected."
• "We felt pressured to order more by her due to her tone, perhaps only because we had only come for a light meal."
• "Food is great, service is good when they are quite, but the service is very bad when they are busy."
• "The manager was extremely rude today (26th December at 22:00)"
• "Food was uncooked properly even u can see the fresh blood inside service and other food hygiene problem some cockroach around our tables also complaint to the manager."
• "a delay of 20 minutes after seating until we were offered water or drink orders taken? Another 15 -20 minute wait to pay?"
• "The only little complaint I had was that the toilets were not very clean."

Atmosphere

Pros:

• "Great atmosphere."
• "They seated us in a private area of the restaurant which was really nice and spacious for the kids."
• "The ambience is great."
• "Nice resturant nice environment."
• "The food is amazing, decor exceptional and staff usually attentive and friendly."
• "Evenings have a nice atmosphere here."
• "Everyone enjoyed the ambiance and service."

Cons:

• "we got sat by the outside seats at first, but had to move seats as people were smoking and I had my daughter with me."
• "Nice restaurant apart from the miasma of sewage."
• "The staff were constantly hovering over us and looking outside the window and made us feel very uncomfortable and couldn’t eat comfortably!"
• "So impersonal now on green lanes, the restaurants all look the same with tacky decorations."
• "Another thing birthday music was way too loud and sudden."
• "The atmosphere was friendly and the restaurant in general was clean and made us feel like home."
• "The only problem I had was that I felt the manager was rushing us and wanted us to finish eating asap."

Value

Pros:

• "The prices are logical compared to the quality provided."
• "The wine is very reasonable price wise (for london)."
• "It was really good and value for money."
• "Good value for money."
• "Definitely a great place to go for Breakfast, Lunch or Dinner and at a very reasonable price."
• "Most importantly the prices are very reasonable."
• "Great value for money."

Cons:

• "Bit expensive."
• "Namely, ridiculous hikes, not at all in line with inflation and consequently additional true costs, they actually faced but an opportunity to fill their pockets excessively."
• "Extremely expensive for food that was not so premium."
• "Prices have nearly doubled in 5 years, which is absolutely not normal."
• "The prices are overboard. 25 pounds for sarma beyti and 9 pounds for lentil soup on Deliveroo."
• "In total, £47 +10% service charge. I think for what we got it was a bit expensive."
• "This cost a ridiculous price of £5.50 (for only 750ml!!) which is more than what it costs at a high-end restaurant like Nusr-Et (£4)."

Cleanliness

Pros:

• "Plus the toilets were clean and upto very high standard."
• "The bathrooms were super clean, nicely done and overall the restaurant is very pretty and clean."
• "The restaurant is well appointed with some outdoor seating too."
• "The meal was very splendid and delicious and especially the portion sizes."
• "The best breakfast ever"
• "The atmosphere in the summer is lovely as they have the front completely open and seats outside."
• "Lovely food! Emir was so helpful, great service!"

Cons:

• "The toilets also looked very poor and cheaply kitted out."
• "Guys updating the review massively need to invest on furniture."
• "The area they gave us was not very clean, there was food on the floor and seats from previous customers."
• "Very pricey but we were expecting good service but last thing shocked us because we saw a cockroach on the floor."
• "Bathroom was very dirty for 6 people we paid £400, at least bathroom should be clean that if you want to go toilet you can use it."
• "Washroom needs to be cleaned at regular intervals."
• "Chairs are dirty."