Fishmotors Reviews Summary

Customer Service

Pros:

• "We dealt with Chris who was very helpful, honest and polite."
• "Especially Ryan, thanks a lot mate for helping us throughout the journey."
• "Ryan answered all of our questions, very friendly and knowledgeable."
• "The staff were very friendly especially Martyn and Darren who were straight forward and did not put any pressure on me like most places would."
• "Chris helped me with everything (my first car) and made the purchase really easy and fuss free."
• "Your salespeople were patient and answered all our questions."
• "It was a pleasure to deal with Ryan at Fishmotors."

Cons:

• "This shady establishment should be avoided at all costs."
• "Phoned up, lad on the phone said he would let us look at the car and take it for a test drive, but after driving out there he couldn't be bothered."
• "They also said well it's a second hand car what did I expect? Beware of seller!"
• "After a week they ask me to revise my review for some compensation, i’m not a beggar, i went to purchase a £12000 car, don’t need £50 from you…shameless you think i accept this."
• "Went to buy a car, not available, did not know where it was, 'call you bk Monday', nothing doin...... still waiting....... Bored......"
• "It's now Sunday and there's been no communication whatsoever."
• "DODGY as HELL - do not use EVER."

Vehicle Condition

Pros:

• "The car was delivered in an immaculate condition."
• "Well worth the journey, car listed was as described, well presented."
• "Beautiful car in pristine condition, absolutely smitten with it."
• "The car inside & out was SPOTLESS. Probably the cleanest car I have ever seen."
• "Immaculate condition car, serviced, paint retouched for a small scuff."
• "The vehicle was in immaculate condition and I would recommend Fish Motors to anybody."
• "The car has been perfect."

Cons:

• "Front right alloy wheel bend it, front tires excessive worn on the inside."
• "Body work was awful, obviously bonet,doors front bumper repainted unprofessional,the paint was faded."
• "The car had scratches on every corner and had only 1 wheel that wasn’t heavily scuffed."
• "No brake pads in front, (on test drive was very noisy) Even it showed on the dash."
• "Very dirty inside with obviously tiers."
• "As I drove away, I did notice some minor lacquer damage on the bonnet."
• "The boot was not in the line with the car, u can see an obviously different."

After Sales and Warranty

Pros:

• "Great service, good aftercare ... Warranty, breakdown cover, and any problems to call Darren or Fish office and they will organise."
• "I had a issue with my car and within days they sorted everything out without any hassle."
• "They were very helpful and loaned me a car whilst mine was in garage getting repaired."
• "Fish Motors had no quibbles about covering the cost for this."
• "After sales service was also superb which you can't say about a lot of places after your purchase!!"
• "This company went above and beyond the nature of any used car sales company I have ever dealt with in having the car repaired again at their own cost with a small contribution."
• "I'd strongly recommend that if you have any issues with a vehicle or service from Fish Motors you contact them."